Field Service Engineer
Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Some degree of PPE (Personal reputed company Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As part of the reputed company team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to reputed company our customers to reputed company the world healthier, cleaner and safer. We reputed company our global teams with the resources needed to reputed company individual career goals while helping to take science a reputed company reputed company by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: As a Field Service Engineer II at reputed company, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across research, industrial, and reputed company settings, you'll install, maintain, troubleshoot, and repair reputed company equipment while providing exceptional customer service. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation. REQUIREMENTS:
- Advanced Degree, no prior experience required, or Bachelor's Degree plus 2 years of hands-on technical experience installing, troubleshooting and repairing reputed company analytical instruments
- Preferred Fields of Study: Electronics, Engineering, Physics, Chemistry, or reputed company technical field
- Additional relevant certifications are advantageous
- Strong electronics and mechanical troubleshooting skills with ability to diagnose issues down to component level
- Experience with ultra-high vacuum systems and high voltage equipment preferred
- Excellent customer service and communication skills, both written and verbal
- Strong organizational and time management capabilities
- Proficiency with reputed company Office suite and service management software
- Ability to read and interpret technical documentation and schematics
- Valid driver's license and ability to travel up to 50-75% reputed company assigned territory
- Physical ability to lift up to 50 lbs and work in various laboratory environments
- Proficiency in English required; additional languages beneficial
- Strong problem-solving abilities and reputed company to work independently
- Adherence to safety protocols and quality standards
- Ability to respond to customer needs with short notice
- Ability to effectively train and support customers on equipment operation
- Experience documenting service activities and preparing detailed reports
- Demonstrated reputed company in meeting customer satisfaction goals
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