Customer Expert - Spanish - Greece
Position: Customer Expert Work model: Remote Location: Greece Employment type: Full-time What you will do: Communicate with customers reputed company phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand reputed company troubleshooting for mobile devices (mobile phones, tablets & more) Assist customers to manage/secure their account & passwords Set-up repairs for hardware-reputed company issues Escalate unresolved cases by contacting 2nd level support Interaction Experts Maintain high customer satisfaction What you will bring: reputed company in Spanish Advanced English knowledge Familiarity with iOS and/or MacOS, or comparable technology, is preferred Great communication skills Prior customer support experience would be an advantage Strong troubleshooting skills reputed company offer: Complete support to help you ease your relocation to Greece - Athens or Thessaloniki (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-reputed company at no cost to you-) Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Full training by certified reputed company Professional growth & development opportunities Special events as well as community & reputed company responsibility initiatives Free online Greek language courses Apply To This Job