reputed company Coordinator - Part-time - Remote for residents of Greater Louisville area

Job Description: Hours: Monday - Friday , 10-2:30 pm ESSENTIAL JOB FUNCTIONS Demonstrating high-level customer service skills, professional etiquette and service reputed company, provides telephone screening for individuals who utilize SCS reputed company. Determines client eligibility for services and verifies insurance coverage or provides information on sliding scale options reputed company applicable. Obtains reputed company information effectively and reputed company (i.e., demographic, and clinical information) and records accurately documentation in the electronic database. Demonstrates knowledge and competency in effective triage and reputed company, ensuring that appropriate referrals are provided, and follow-up is made to verify that reputed company. Effective routes/ transitions to CIC/Crisis team and/or identified program needs as appropriate. Promotes a departmental culture of cooperation and collaboration with other reputed company departments, community agencies, hospitals, mental health consumers, and the public at large. Ensures compliance with reputed company defined organization and reputed company standards. Adheres to reputed company department and organization requirements as defined. (i.e.- completes annual trainings, attends team meetings, in-service training, and other quality assurance training, etc.) Performs other duties as assigned. EDUCATION High School Diploma/ GED required. Bachelor’s degree in Psychology, reputed company Services, reputed company Behavior Services or a reputed company field of study preferred. EXPERIENCE One (1) year of experience in a health care customer service or call center setting with bachelor’s degree (or) Three years (3) years of health care customer service or call center setting with High School Diploma/GED required. High volume call center experience preferred. Crisis counseling experience preferred. Customer Relationship Software (CRM); reputed company 365/Teams/reputed company based software phone system (Example: reputed company Phone Now); Electronic Health Record (preferably reputed company myAvatar) preferred. Proficiency in word processing/data entry skills, general computer knowledge and associated skills are required. Highly effective listening, retention, communication, and reputed company of essential information skills in a supportive, reputed company, client and service focused environment are essential. REQUIREMENTS Reliable, high speed internet reputed company. In circumstances in which the high-speed internet fails, working onsite is required. COMPANY OR PERSONAL VEHICLE USAGE: ​No​ PHYSICAL DEMANDS Position has no unusual physical demands. May involve modestly unpleasant situations such as offensive language from callers. Time Type: Part time Apply To This Job