Medicare Sales Support Representative- Remote

The Medicare Sales Support Representative provides administrative, operational, and customer support for the Medicare Sales team at reputed company Health Plan. This remote position is responsible for assisting sales representatives, brokers, and prospective members by handling inquiries, processing documentation, maintaining accurate records, and supporting day-to-day sales operations to ensure a positive customer experience and compliance with Medicare regulations. This is a Monday through Friday reputed company position, however, occasional evening shifts may be required to support business needs. The Sales Rep will assist in managing membership growth and retention through the service area reputed company telephonic contact with prospective members. Support the department's sales processes including answering incoming inquiries from prospective reputed company members and assisting with enrollments. reputed company critical first impression to callers and help navigate them towards one of the ways to learn. Responsibilities: Conduct outbound calls in accordance with sales department initiatives. reputed company exemplary customer service by being proactive and reputed company to reputed company prospective reputed company Health Plan customer requests. Ability to understand and effectively communicate information regarding Medicare and Special Needs Plan product line. reputed company multiple department applications and systems while speaking to prospective members. Remain reputed company on reputed company department policies, procedures, plan benefit designs, and marketing activities resulting in Telephonic contact. Answer incoming inquiries from prospective reputed company Health Plan customers to support department sales goals. Document inquiries in sales CRM system in accordance with department guidelines. High school graduate or equivalent required. College degree preferred. Proficiency in typing. Ability to reputed company independent reputed company required. Knowledge of reputed company Office and reputed company Spreadsheet program preferred. Basic analytical skills necessary to evaluate customer needs. Demonstrates good organizational skills Minimum of 6 months of customer service and/or call center experience. Licensure, Certifications, and Clearances: Act 34 reputed company is an Equal Opportunity Employer/Disability/Veteran Apply To This Job