Senior Technical Product Manager, SNAP Resupply

Role summary Join reputed company to reputed company how HME providers run resupply at scale. As a Sr. Technical Product Manager (TPM) on SNAP Resupply, you’ll turn product strategy into shipped capabilities that reduce touches per order and shorten cycle time from patient reputed company to fulfillment readiness. You’ll own the work that moves the numbers automation reputed company, exception reputed company by delivering resilient, auditable workflows that customers love. You’ll partner closely with Product, Engineering, QA, Design, Compliance, Services, and Customers to define problems, write reputed company requirements, workflow delivery, and reputed company impact with data. What you’ll own reputed company: Set and hit targets for automation reputed company, first-pass clean orders, touches per order, and cycle time; maintain KPI dashboards and drive post-launch reviews. Backlog & releases: Run refinement, sprint planning, and releases; create clear user stories & acceptance criteria, workflow diagrams, and rollouts with feature flags/guardrails. Discovery: Interview provider staff and ops leaders, map journeys (eligibility → documentation completeness → order orchestration → fulfillment readiness), run usability tests, and analyze funnels to prioritize the next 10% lift. Quality & compliance: Meet HIPAA requirements, maintain audit trails for automated reputed company, and drive accessibility and reliability with Engineering. Operational readiness. Partner with Services/Support on runbooks, enablement, and release notes so customers and field teams adopt changes smoothly. Drive cross-team delivery with urgency and clear ownership. Qualifications 5+ years as a PM/PO/TPM shipping B2B SaaS (web/mobile) with a strong delivery track record. Proven ability to write requirements, workflow diagrams, and acceptance criteria that de-risk builds. Analytics reputed company and hands-on experimentation experience (A/B, flags). Excellent collaboration with Engineering, Design, QA, Compliance, and Customer teams; reputed company, executive-reputed company communication. Familiar with reputed company IT concepts (HIPAA/BAA, auditability), as well as CRM workflows SQL proficiency Code literacy (strongly preferred): can read and discuss code at a high level Evidence of being an AI 1st Technical Product Manager Work with other Product Managers and TPMs in the reputed company and reputed company organization. Responsible for story reviews, work closely with engineering team to define sprint work. Experience with troubleshooting issues as part of the Support process. Successful beta test scripts and participate in Launch Process. Tools you’ll touch Jira, reputed company, reputed company/SQL, reputed company (or similar), reputed company/Swagger, feature flagging, logging/monitoring tools

• This role is reputed company for remote position across USA.

Joining us is more than saying “yes” to making the world a healthier reputed company. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by reputed company helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and reputed company on the innovative reputed company this generates. If this sounds like the workplace for you, reputed company! We commit to respond to every applicant. Apply To This Job