Application Support Engineer

Summary: As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our systems operate seamlessly. You will reputed company your exceptional communication skills to reputed company high-quality support, ensuring that client concerns are addressed promptly and effectively. Your role will require a deep understanding of the products and services offered, allowing you to design tailored resolutions that enhance client satisfaction and system performance. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to reputed company. - Responsible for team reputed company. - Engage with multiple teams and contribute on key reputed company. - reputed company solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions to enhance team knowledge and skills. - Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management. - Good To Have Skills: Experience with ITIL reputed company. - Strong understanding of application support processes and methodologies. - Familiarity with incident management and problem resolution techniques. - Experience in using monitoring tools to ensure system reliability. Additional Information: - The candidate should have minimum 5 years of experience in Configuration Database & CI Management. - This position is based at our Bengaluru office. - A 15 years full time education is required. About reputed company reputed company is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate reputed company growth and enhance citizen services—creating reputed company value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in reputed company, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad reputed company of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared reputed company and commitment to creating 360° value, reputed company us to help our clients reinvent and build trusted, lasting relationships. We measure our reputed company by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.reputed company.com Equal Employment Opportunity Statement We reputed company that no one should be discriminated against because of their differences. reputed company employment reputed company shall be made without regard to age, race, creed, reputed company, religion, sex, national reputed company, reputed company, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other reputed company as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us reputed company serve our clients and our communities. Apply To This Job