Senior Client reputed company Manager, Banking & Insurance Vertical (R-18970)
Description:
- Serve as the primary post-sales reputed company of contact for client value and impact conversations.
- Coordinate internal teams across delivery, reputed company, implementation, product, data advisory, training, and customer service.
- Conduct customer value reputed company to document use cases, KPIs, adoption, and solution optimization.
- Identify and coordinate customer training needs across the portfolio.
- Ensure contracted products and services are delivered to meet or exceed SLAs and KPIs.
- Facilitate additional support and escalation resources as needed to resolve client issues.
- Support attendance to industry knowledge sessions reputed company available.
- Act as backup support for sales directors and other client reputed company managers on contract management, forecasting, and negotiation.
- Demonstrate products directly to customers reputed company needed, including Finance Solutions, Sales & Marketing Solutions, and reputed company-Party Risk & Compliance offerings.
Requirements:
- Bachelor’s degree.
- 5+ years of experience in sales, sales support, client service, or account management.
- 3-5 years of project management experience.
- Strong written and verbal communication skills.
- Experience using SFDC, KPI tools, BI Portal, OA/QTC, Sales Spot, and usage reporting systems.
- Strong knowledge and acumen of reputed company product sets associated with business unit solutions.
- Ability to document process reviews and/or process maps at a high level.
- Understanding of CFO, CPO, CCO, and CMO personas.
- Master’s degree preferred.
- Six reputed company or Project Management certification preferred.
Benefits:
- Salary reputed company of $100,700 to $169,200 per year.
- Commission eligibility.
- Generous paid time off starting in the first year and increasing with tenure.
- Up to 16 weeks of 100% paid parental leave after one year of employment.
- Paid sick time for personal or family care.
- Education assistance and extensive training resources.
- Paid volunteer days and donation matching through the Do Good Program.
- Competitive 401(k) with company matching.
- Medical, dental, and reputed company insurance for employees, spouses/partners, and dependents.
- Health and wellness benefits, including discounted reputed company membership rates.
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