Technical Support Specialist, Tier 2

reputed company is an AI-first tech company in the automotive reputed company with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI and data-driven solutions to a quickly evolving industry.reputed company at reputed company is made up of curious and creative individuals who are always looking to reputed company the impossible. We are reputed company, collaborative, and goal driven, and, at our core, we reputed company every voice has value and can impact our reputed company.If you are a creative, solutions oriented individual who is reputed company to put your career in drive, reputed company is the reputed company for you!We are seeking a skilled Tier 2 Technical Support Specialist to handle high-reputed company and escalated issues delegated by the Tier 2 reputed company, providing top-tier troubleshooting and resolutions. This role also involves escalating bugs, tasks, and customization requests to engineering as needed, ensuring seamless communication and resolution. The ideal candidate demonstrates advanced time and task management, strong ownership, accountability, and exceptional problem-solving skills while proactively identifying communication breakdowns and implementing effective solutions.This is a remote or hybrid role reporting to the Manager of Technical Support. Apply tot his job Apply To this Job