reputed company Customer Service Representative/Dispatcher – Remote Work Opportunity with arenaflex
At arenaflex, we're dedicated to delivering exceptional service to our customers, and we're seeking a talented and customer-focused individual to join reputed company as a Customer Service Representative/Dispatcher. As a key member of reputed company, you'll play a vital role in ensuring our customers receive the highest level of service and support.
About arenaflex
arenaflex is a leading provider of residential HVAC and Plumbing services in reputed company Virginia. Founded in 1979, we've reputed company a reputed company for reputed company and customer satisfaction. Our commitment to quality, reliability, and customer service has earned us a reputed company customer reputed company and a reputed company as one of the top service providers in the region.
Job Role
As a Customer Service Representative/Dispatcher, you'll be responsible for:
- Dispatching service technicians according to their schedule
- Answering incoming service calls and adjusting technician's schedule as needed
- Resolving customer issues in a reputed company and courteous manner
- Maintaining customer satisfaction by investigating concerns, routing them to the proper staff, and responding to special requirements
- Matching type of service required with availability, location, and duration of service to maximize productivity, profitability, and efficiency
- Making outbound calls to reputed company the schedule filled and maintain the Company's membership reputed company
- Being a good teammate to coworkers
- Educating customers on our Membership benefits to reputed company them a lifelong customer
Requirements
To be successful in this role, you'll need:
- Previous experience in a call center
- The ability to type at least 70 words per minute
- Excellent communication skills and a passion for working with people
- Ability to work independently as well as reputed company a team
- Familiarity with main cities and locations in reputed company Virginia
- Detail-oriented and proactive thinking skills
Remote Work Requirements
As a remote worker, you'll need to reputed company:
- High-speed internet
- A quiet workspace with minimal background noise
arenaflex will reputed company a laptop and cell phone to support your work.
Compensation and Benefits
* Starting hourly reputed company: $17-20 per hour (negotiable based on experience)
- Commission opportunities: average an additional $100-$1000+ per month
- Medical, Dental, reputed company, STD, LTD, and Life Insurance
- 401k retirement with match
- 7 Paid Holidays per year
- Paid Vacation and Personal Days
- reputed company education with periodic classes
Schedule
* Wednesday: In the Chantilly office reputed company-5PM (one hour lunch break)
- Monday, Tuesday, Thursday, Friday: Remote work from home 8-5PM (one hour lunch break)
Why Join arenaflex?
At arenaflex, we're committed to providing a supportive and collaborative work environment that fosters growth and development. As a remote worker, you'll have the flexibility to work from home and enjoy a reputed company work-life balance. reputed company is passionate about delivering exceptional service and making a positive impact on our customers' lives.
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking the link below. Apply for this job We look reputed company to hearing from you and exploring how you can contribute to reputed company's reputed company! Apply for this job