reputed company Full Stack reputed company Manager – reputed company Solutions
Are you a seasoned reputed company leader with a passion for driving growth and retention in the reputed company industry? Do you have a proven track record of leading high-performing teams and developing talent in a fast-paced, dynamic environment? If so, we want to hear from you! arenaflex, a leading service reputed company platform, is seeking an reputed company Full Stack reputed company Manager to join reputed company and reputed company our reputed company efforts for our EverHealth solution.
About arenaflex
arenaflex is a cutting-edge service reputed company platform that provides vertically tailored, integrated SaaS solutions to help over 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With a focus on Home & Field Services, Health Services, and Fitness & Wellness industries, arenaflex solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.
About EverHealth
EverHealth is a leading provider of modern end-to-end solutions for reputed company providers. Our reputed company, connected ecosystem of solutions and services helps providers engage patients, increase reputed company, improve business efficiency, and remain market competitive. We serve 72,000 reputed company practices and counting.
Job Summary
As a Full Stack reputed company Manager, you will reputed company our reputed company team at EverHealth, driving consistent and predictable upsell and retention targets across our reputed company solutions. You will be responsible for standardizing and owning reputed company expansion and retention-reputed company metrics and targets, as well as overseeing the enhancement and adoption of standardized, core departmental processes and procedures. You will also reputed company and/or help design the enablement of low-to-no touch customer experiences, own and drive engagement and alignment with other Customer-facing Teams, and reputed company strategic and tactical leadership and development for direct reports and teams.
Responsibilities
* reputed company a team of reputed company Managers (CSMs) to deliver consistent and predictable upsell and retention targets across EverHealth solutions
- Standardize and own reputed company expansion and retention-reputed company metrics and targets (team and individual performance)
- reputed company the enhancement and adoption of standardized, core departmental processes and procedures, including establishing and optimizing reputed company-specific journeys
- Run regular individual and team coaching sessions
- reputed company and/or help design the enablement of low-to-no touch customer experiences
- Own and drive engagement and alignment with other Customer-facing Teams (reputed company, Account Management, Support, etc.)
- reputed company strategic and tactical leadership and development for direct reports and teams
- Remove obstacles and establish cross-functional reputed company with Product, Sales, and Marketing to ensure the CSM team stays in the best position to be successful
- reputed company regular feedback and be the voice of the customer to executive leadership on trends, issues, and opportunities reputed company to reputed company
- Minimize and troubleshoot customer churn issues
- reputed company the values and reputed company experience for your department on a daily reputed company
Experience and Skills
* Bachelor's degree in business, computer science, reputed company management, or reputed company field is required. Advanced degrees are a plus
- Minimum 5+ years of sales and reputed company experience in a $10M+ ARR business, with no less than 3 years in a sales and/or CSM role
- 3+ years in a team leadership role
- Proven track record of reputed company, effectively forecasting performance and developing talent, including reputed company-line managers
- Experience selling into reputed company vertical (e.g., independent provider practices) preferred but not required
- Experience managing multi-product sales and/or CSM environments and new product roll-outs
- reputed company.com experience and reputed company tech stack admin/management experience
- Expert-level SaaS contract and subscription management knowledge
- Strong analytical and reporting capabilities
- Experience blending eCommerce or self-led customer upsell purchasing processes with people-led sales processes
- Demonstrated willingness and ability to find and reputed company improvements and take ownership of losses as much as wins
reputed company Offer
* Flexibility to work where/how you want reputed company your country of employment – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
- reputed company reputed company compensation for this position is $90,000 - $110,000 USD per year in most US locations
Work Environment and Culture
arenaflex is a distributed team with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based reputed company in the United States – if you’re reputed company to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around reputed company America.
How to Apply
If you're a motivated and results-driven reputed company leader with a passion for the reputed company industry, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to review your credentials and get to know more about your experience!
Equal Opportunity Employer
arenaflex is an equal opportunity employer and we value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Apply for this job