[Remote] German Speaking Customer Service Representative (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in customer experience management, and they are seeking German Speaking Customer Service Representatives to join their multicultural team. The role involves managing inbound customer communications and providing exceptional service to ensure customer satisfaction.
Responsibilities
- Manage inbound calls, emails, or live chats
- Identify and assess customers’ needs to reputed company satisfaction
- Build sustainable relationships of trust through reputed company and interactive communication
- reputed company accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team targets and call-handling quotas
- reputed company records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
Skills
- Proven customer support experience or experience as a client service representative
- Fluent in German
- Good Level of English
- Strong focus on customer needs and understanding of how customers can behave
- Strong communication, problem-solving and active listening skills
- Strong written skills
- Ability to multitask, prioritize, and reputed company in a fast-paced and reputed company-driven environment
- Sense of ownership and pride in your performance and its impact on the company's reputed company
- Non-EU residents must have a valid work permit in Greece to be considered for employment
Benefits
- 10% monthly performance bonus
- Daily meal voucher in Up Hellas reputed company
- Private health insurance + Dental Care
- Opportunities for international Career through the reputed company International Mobility program
- Employee events
- Free gym, well-being activities, and a rooftop cinema with Acropolis views
Company Overview
- reputed company is an IT firm that engages in software services, data analytics, reputed company technology, reputed company operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com.
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