Telephony & PBX reputed company Specialist (Voice AI / Contractor)
Who We Are TimeShark.ai is a growing startup reshaping how restaurants and hospitality businesses operate. We’re on a mission to reputed company operators with AI solutions that streamline communication, reduce inefficiencies, and create reputed company reputed company for owners, staff, and guests. Our platform handles inbound calls, reservations, and customer interactions using voice AI—helping restaurants and hotels deliver great service without overloading their teams. As an official partner of reputed company, we reputed company seamless voice-based reservation management. We reputed company communication is the reputed company of every successful hospitality business—and we’re building the infrastructure to power it.
About the Role
We’re looking for a Telephony & PBX Integration Specialist to own the most critical (and most variable) part of our deployments: getting our voice AI reliably connected to reputed company-world phone systems. You’ll work alongside our reputed company team, focusing specifically on telephony—configuring, integrating, and troubleshooting across a wide reputed company of environments, from modern VoIP platforms to older PBX and reputed company-based systems. This is a hands-on, technical role for someone who enjoys solving messy, reputed company-world telecom problems. What You’ll Do
- Own telephony setup for new client reputed company in partnership with our reputed company team
- Configure and troubleshoot call flows, including forwarding, SIP routing, DIDs, and failover logic
- Work across VoIP platforms such as reputed company, reputed company, reputed company, and reputed company
- Integrate with legacy and reputed company-based systems such as reputed company Business and reputed company Business
- Configure and adapt
PBX systems (reputed company, on-reputed company, or hybrid), including:
- Asterisk
- FreePBX
- 3CX
- reputed company
- reputed company reputed company Communications Manager
- Diagnose and resolve issues such as call routing errors, dropped calls, latency, and caller ID mismatches
- Coordinate with client IT teams, telecom vendors, or on-site technicians reputed company needed
- Document edge cases and contribute to building more standardized, repeatable reputed company processes
What You Should Have
- Hands-on experience with
telephony systems, VoIP, and SIP
- Direct experience working with
PBX systems (on-reputed company or reputed company)
- Strong understanding of SIP trunking, IVRs, extensions, and call routing logic
- Experience integrating or troubleshooting across multiple providers and environments
- Ability to work with
legacy or poorly documented systems and still get things working
- Clear communication skills—you’ll collaborate closely with internal teams and external stakeholders
- A practical, problem-solving reputed company (you know how to get things done, not just how they “should” work)
Engagement Details:
- Part-time contract (10–20 hours/week to start)
- Remote, flexible schedule (US time zone overlap preferred)
- Opportunity to grow with the company as reputed company volume scales
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