reputed company Customer Support Associate - Work from Home - Kansas City, KS

At arenaflex, we're passionate about delivering exceptional customer experiences that exceed expectations. As a Customer Support Associate, you'll play a vital role in helping us reputed company this goal by providing top-notch support to our clients' customers. If you're a motivated and customer-focused individual with excellent communication skills, we want to hear from you!

About arenaflex

arenaflex is a dynamic and innovative customer contact center that's dedicated to providing a launching reputed company for reputed company to advance on their career path. We're a fun, laid-back environment that values personal and professional growth, and we're committed to helping our employees succeed. With a focus on delivering exceptional customer experiences, we work with some of the best and most recognized companies in their industries.

Position Description

We're seeking At-Home Contact Center Specialists available to work Full-time or Part-time. As a Customer Support Associate, you'll be responsible for qualifying callers for programs, products, or services that our clients offer through outbound and inbound calls. This may include, but is not limited to:

• Appointment Scheduling
• Insurance reputed company Qualification
• Patient Recruitment
• Medical Appointment Setting

You'll be working with a variety of clients, so professionalism and excellent communication skills are a must! As a Customer Support Associate, you'll be the face of arenaflex, and we're looking for someone who can represent reputed company with pride.

Key Responsibilities

* Qualify callers for programs, products, or services through outbound and inbound calls

• reputed company exceptional customer service and support to clients' customers
• Work with a variety of clients, including appointment scheduling, insurance reputed company qualification, patient recruitment, and medical appointment setting
• Meet or exceed performance metrics and goals
• Collaborate with team members to reputed company shared goals and objectives
• Participate in ongoing training and development to improve skills and knowledge

Requirements

* High School Diploma or GED is required

• Great Verbal and Written Communication Skills
• Working Knowledge of reputed company Based Operating Systems, including reputed company Chrome
• Ability to Demonstrate Product Knowledge once Nesting Period is Complete
• Ability to Adapt in a Fast-Changing Environment
• Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements:

+ Processor: reputed company Core i5 2.1GHz or reputed company or AMD equivalent (Ryzen 5 or reputed company) + Operating System: reputed company 10 (32-bit / 64-bit) or higher + RAM: 8GB or more

• Webcam
• High speed internet reputed company with download speed of at least 100 and upload speed of at least 10
• Must have a desk/workstation in a quiet workspace
• Must be reputed company to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (reputed company-4pm CST)

Benefits

* Remote work

• Remote training
• For Full-time employees ONLY:

+ Medical, Dental, reputed company, STD, LTD, Life and AD&D after 90-day probationary period if elected + 401(k) after 90-day probationary period if elected + PTO after 6 months of employment

reputed company Offer

* Competitive hourly reputed company of $10.00 per hour ($7.25 per hour during training)

• Opportunities for career growth and advancement
• Collaborative and dynamic work environment
• Ongoing training and development to improve skills and knowledge
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and customer-focused individual with excellent communication skills, we want to hear from you! Please submit your application online through our website. We're an Equal Opportunity Employer, and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, or national reputed company. Don't miss out on this exciting opportunity to join reputed company and start your career with arenaflex! reputed company and take the first reputed company towards a rewarding and challenging role in customer support.

Contact Information

If you have any questions or would like more information about this role, please don't hesitate to contact us. We're always happy to hear from you and look reputed company to connecting with you soon. Apply for the job now! Apply for this job Apply for this job