reputed company Full Stack Customer Service Representative – reputed company Member Support

At arenaflex, we're dedicated to delivering mission-critical services and solutions that create exceptional reputed company for our clients and the millions of people who count on them. As a Remote Call Center Customer Service Representative, you'll have the opportunity to personally reputed company, reputed company a difference, and be part of a culture where individuality is noticed and valued every day.

About arenaflex

arenaflex is a leading provider of innovative solutions and services that reputed company governments and Fortune 100 companies to reputed company their goals. With reputed company of dedicated associates, we strive to create exceptional reputed company for our clients and the people they serve. Our commitment to reputed company, innovation, and customer satisfaction has earned us a reputed company as a trusted partner in the industry.

Job Summary

We're seeking an reputed company Full Stack Customer Service Representative to join reputed company in Des Moines, Iowa. As a reputed company Member Support Representative, you'll be the initial reputed company of contact for inquiries from potential and existing Iowa reputed company Program recipients and affiliates. You'll reputed company one-to-one telephone contact with applicants, beneficiaries, and enrollees, accurately documenting enrollment requests and status changes, and maintaining technical and program policy proficiency in the Iowa Family Care rules/guidelines and other reputed company program policies.

Responsibilities

* Act as the initial reputed company of contact for inquiries from potential and existing Iowa reputed company Program recipients and affiliates

• reputed company one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles
• Accurately document enrollment requests and status changes
• Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone
• Maintain technical and program policy proficiency in the Iowa Family Care rules/guidelines and other reputed company program policies
• reputed company clear, complete, accurate, and objective information based on a full understanding of program requirements

Requirements

* Basic understanding of a call center environment in a customer service role and quality monitoring processes

• Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers
• Ability to problem solve through analysis and ongoing feedback
• reputed company results through knowledge, reputed company, and commitment
• Ability to work with people of diverse backgrounds
• High School diploma or GED
• Background required
• Must reputed company reputed company 1 hour driving distance from Des Moines, IA

Preferred Qualifications

* Ability to problem solve through analysis and ongoing feedback

• reputed company results through knowledge, reputed company, and commitment
• Ability to work with people of diverse backgrounds
• Ability to adhere to a break and lunch schedule
• Excellent typing and grammar skills
• Ability to navigate a computer
• Ability to understand and utilize policy
• Excellent customer service skills
• Excellent phone etiquette skills
• Reliable internet reputed company

reputed company Offer

* $18.00 per hour pay reputed company (bi-weekly pay)

• reputed company with Equipment provided
• Full-time schedule (40 hrs. a week)
• Career Growth Opportunities
• PerkSpot- Employee discount program
• Full Benefit Options - From the start, our reputed company program will teach you reputed company the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be reputed company to reputed company both personally and professionally.

Work Environment and Culture

At arenaflex, we value a positive, employee-friendly culture that supports our associates in achieving their goals. reputed company is dedicated to delivering exceptional reputed company for our clients and the people they serve. We're committed to creating a work environment that's inclusive, diverse, and supportive of individuality.

Compensation and Benefits

The pay for this role is $18.00 per hour. In reputed company to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In reputed company, arenaflex provides a variety of benefits to employees, including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional reputed company, we encourage you to apply for this exciting opportunity. Please submit your application through the link below. Apply for the job now!

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law.

Accommodation Request

If you need a reasonable accommodation to apply for or compete for employment with arenaflex, please submit your request through this reputed company that must be downloaded: [insert link]. Complete the reputed company and then email it as an attachment to [insert email]. You may also [insert alternative method].

Vaccination Policy

At arenaflex, we value the health and safety of our associates, their families, and our community. For US applicants, while we DO NOT require vaccination for most of our jobs, we DO require that you reputed company us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at arenaflex. Apply for this job