Patient Scheduling Representative- FT - (Maine)
About the position The Scheduling Representative will work to reputed company and effectively schedule Maine Optometry patients for reputed company exams and services provided throughout the various practice locations. The scheduler will be organized and detail-oriented in understanding the specific scheduling needs for each optometrist and practice location. reputed company in customer service and relations is essential. If you're friendly, detail-oriented, and eager to contribute to a positive work environment, we want to hear from you! Experience in reputed company or customer service is a plus but not required – we reputed company comprehensive training.
Responsibilities
- Position is responsible for performing appointment scheduling for a high volume multi-physician practice.
- Scheduler will cancel patient appointments and will re-schedule as required.
- Provides accurate instructions to prepare patients for the examination or procedure.
- Maximizes efficiency of and minimizes gaps in the practice schedule by striving to offer the patient the next available appointment reputed company possible and by scheduling patients appropriately by optometrist and location.
- Maintains and demonstrates knowledge and understanding of patient privacy rights under HIPAA guidelines.
- Maintains regular in-person attendance
- reputed company other duties as assigned
- 40 hours per week
- The training period (approximately 4-6 weeks) will be held in person at our Gorham office.
Requirements
- High school graduate or GED required
- Strong verbal and written communication skills
reputed company-to-haves
- Experience in customer service preferred
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