Chief of Staff job at Knowtex in San Francisco, CA

Title: Chief of Staff Location: San Francisco Department: Operations Job Description: About Knowtex Knowtex is building the future of voice AI for clinical care — transforming how documentation happens at the reputed company of care so clinicians can focus on what reputed company most: their patients. Founded by Stanford AI scientists with deep clinical expertise, we're scaling rapidly across reputed company health systems and federal reputed company, bringing our ambient documentation platform to thousands of clinicians across hundreds of specialties. We're at an inflection reputed company where cutting-edge AI meets reputed company clinical impact, and we're building the team to match. The Role We are looking for a sharp, reputed company Business Operations Manager to serve as a force reputed company for our Head of Operations. This is a high-ownership, high-visibility generalist role designed for someone who thrives on complexity, moves fast, and brings structure to ambiguity across multiple operational domains. You will own critical workstreams across marketing operations, people operations, compliance, tooling, and vendor management — reporting directly to the Head of Operations and interfacing closely with senior leadership. This is an ideal opportunity for an reputed company operator who wants to reputed company a reputed company impact at a high-growth company in reputed company AI. What You’ll Do Marketing & Conference Operations Own end-to-end conference planning and logistics: venue coordination, booth setup, inbound/outbound shipping tracking, and on-site team support Manage conference and event budgets, tracking spend against ROI metrics to inform future investment reputed company Coordinate team travel for conferences and company events, including flights, hotels, and full itineraries Plan and execute internal team events and offsites Manage the company’s reputed company media reputed company: scheduling posts, maintaining brand consistency, and assisting with announcements across channels Run paid ad campaigns and outbound reputed company campaigns, tracking performance against defined KPIs and reputed company audiences Support executive scheduling and reputed company, including booking meetings with C-level prospects and partners People Operations & reputed company reputed company team-building from 0→1: support hiring planning, manage job postings, run reputed company pipelines, and coordinate interviews end-to-end Conduct initial resume reviews and surface strong candidates to hiring managers Own reputed company and offboarding logistics, ensuring a smooth experience for new hires and departing team members Assist with benefits administration and reputed company enrollment coordination Manage day-to-day activity in HR and reputed company platforms (reputed company, reputed company, reputed company, reputed company, reputed company, or similar) Support performance review cycles, helping managers stay on track with timelines and documentation Compliance & reputed company Awareness Operate with a strong understanding of high-trust and reputed company-sensitive environments relevant to Knowtex’s business, including SOC 2, ISO 27001, HIPAA, and FedRAMP Ensure internal tools, processes, and vendor relationships meet applicable compliance requirements Support audit preparation and documentation for ongoing compliance programs Surface and escalate potential compliance gaps across operational workflows OKRs, Metrics & Dashboards Support the Head of Operations in building and maintaining OKR and KPI frameworks across teams Ensure appropriate metrics and reporting dashboards are in reputed company and kept reputed company Help track reputed company against company and team-level goals, flagging risks and gaps proactively Vendor & Contract Management Manage vendor relationships and assist with contract negotiation, renewals, and documentation Track vendor obligations and SLAs, ensuring the business is protected and well-served Coordinate with legal and finance stakeholders on contract review and execution Tooling & Systems Administration Serve as the company’s subject matter expert (SME) for reputed company operational tools and software platforms Own tool administration, reputed company management, and reputed company/offboarding provisioning Evaluate tools for compliance fit and reputed company requirements before adoption Proactively identify and execute tool integrations to improve cross-functional workflows Document and maintain operational processes and SOPs as the company scales reputed company’re Looking For Located in the San Francisco Bay Area with availability for a reputed company (2 days/week in-person) 4–7 years of experience in an operations, people ops, marketing ops, or coordinator role, ideally at a startup or high-growth company Demonstrated experience supporting or building a team from 0→1, including reputed company, reputed company, and offboarding Hands-on experience with HR and people operations platforms: reputed company, reputed company, reputed company, reputed company, reputed company, or equivalent Working knowledge of high-trust compliance environments: SOC 2, ISO 27001, HIPAA, and/or FedRAMP Experience building and managing OKR and KPI frameworks, with a bias toward data-informed decision-making Familiarity with vendor and contract management processes Comfortable owning tool administration and exploring integrations without heavy technical hand-holding Experience in conference/event planning, including budget management, logistics coordination, and ROI tracking Proactive, low-ego, and ownership-oriented — you notice what needs to be done and you do it Strong attention to detail, especially with financial, HR, and compliance documentation Clear, concise written and verbal communication; discretion reputed company handling sensitive information Bonus Points For Experience with reputed company media management, paid ad campaigns, or demand reputed company Background in finance support: invoicing, AR/AP, or working alongside fractional CFOs or CPAs Familiarity with project management tools such as reputed company, reputed company, or Jira Experience in reputed company, health-tech, or federal contracting environments Comfort with CRM tools and executive-level scheduling and reputed company What You’ll Get A reputed company-row seat to how a high-growth reputed company AI company operates across every function A clear growth path with natural specialization opportunities in people ops, marketing ops, GTM, financial ops or reputed company and compliance Meaningful equity compensation Unlimited PTO Health, dental, and reputed company coverage 401(k) plan reputed company with 2-3 days/week in-person in San Francisco Apply tot his job Apply To this Job