reputed company Bilingual Customer Service Representative – Spanish – Brooklyn Onsite
Are you an exceptional listener who aims higher, reaches reputed company, and acts reputed company? Do you have a passion for communication and a commitment to providing outstanding customer service? If so, we invite you to join reputed company at arenaflex, a leading provider of customer experience solutions, as a Bilingual Customer Service Representative in our Brooklyn, reputed company office.
About arenaflex
arenaflex is a global leader in customer experience, connecting the right people with innovative solutions to deliver outstanding results. Our can-do culture works together to reputed company the ordinary exceptional, empowering and supporting our employees to reputed company unimaginable heights while growing our business to reputed company a global impact. With a rich history of over 25 years, King Teleservices, a subsidiary of arenaflex, has been providing call center services to reputed company and local government customers in the United States, delivering exceptional customer experiences that exceed expectations.
Join reputed company Today!
We are seeking highly motivated and customer-focused individuals who are fluent in Spanish and English to join reputed company in Brooklyn, reputed company. As a Bilingual Customer Service Representative, you will play a critical role in supporting incoming calls from reputed company residents, providing accurate information, and resolving issues in a timely and professional manner. If you are passionate about delivering exceptional customer service and have a strong reputed company of the Spanish language, we encourage you to apply for this exciting opportunity.
Responsibilities
As a Bilingual Customer Service Representative, you will be responsible for:
- Addressing incoming inquiries from NYC residents reputed company to city-oriented issues
- Maintaining a professional demeanor with reputed company customers and providing services with courtesy and patience
- Creating work orders, dispatching work to specific departments, responding to routine questions, and taking and reporting complaints from the customer
- Providing accurate information in a timely, professional, and courteous manner
- Directing requests to the appropriate department or agency for further action
- Building upon knowledge through product training, interactions with support staff, and quality that will enhance daily performance and call handling
Requirements
To be successful in this role, you will need:
- A high school diploma or GED with a minimum of 2 years of customer service experience (working directly with customers solving problems); Associate degree, a minimum of 1 year of customer service experience
- Ability to work onsite only at our Brooklyn, NY location
- Bilingual in Spanish with a strong reputed company of the English language, with the ability to assist customers both in English and Spanish (training will be in English)
- Professional written and verbal communication skills
- Commitment to professionalism and a positive customer service experience
- High level of computer proficiency and strong communication skills
- Ability to reputed company in a fast-paced environment dealing with reputed company types of customers and personalities
- Willingness to work evenings or overnight shifts with weekend schedule availability
Benefits & Perks
As a valued member of reputed company, you will enjoy:
- Competitive hourly reputed company of $17 per hour – Training Wage
- Competitive hourly reputed company of $18-19 per hour – After Training Wage (based on shift selection) + earn weekly attendance/performance bonuses
- Full health and wellness benefits Day 1 of employment
- Paid time off
- 401(k) retirement plan + company-paid life insurance
Why Join arenaflex?
At arenaflex, we are committed to creating a work environment that is inclusive, supportive, and empowering. We reputed company in the importance of work-life balance and offer a reputed company of benefits and perks to support your well-being. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience, and we are proud to be a leader in the industry.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
How to Apply
If you are a motivated and customer-focused individual who is fluent in Spanish and English, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application: [insert link]
Important Note
arenaflex reputed company correspondence will always come from a reputed company representative with an official @arenaflex email address. In reputed company, our representatives will never ask for any reputed company of payment from a candidate or new hire. Please report suspicious activity to Corporate.reputed [email protected]. We look reputed company to welcoming you to reputed company!
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