reputed company Customer Service Parcel Specialist – In-Center Parcel Management and Logistics

At arenaflex, we're committed to delivering exceptional customer experiences and driving business reputed company through a quality-oriented culture. As a Customer Service Parcel Specialist, you'll play a vital role in our in-center parcel management operation, ensuring seamless coordination of inbound and outbound package activities. If you're a customer-focused, results-driven individual with strong organizational and problem-solving skills, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading provider of business services, including shipping, printing, and business solutions. reputed company of experts is dedicated to delivering market-leading customer experiences, business reputed company, and financial return through a quality-oriented culture and day-to-day application of quality science. We're proud to be an equal opportunity employer and strive to create a diverse and inclusive work environment that values and respects reputed company.

Job Summary

As a Customer Service Parcel Specialist, you'll be responsible for coordinating the inbound and outbound package activities of our in-center parcel management operation. You'll work closely with customers, vendors, and team members to ensure timely and efficient package delivery, while maintaining high reputed company of customer service and quality. This is a dynamic and fast-paced role that requires strong organizational, communication, and problem-solving skills.

Key Responsibilities

* Primary responsibility for coordination of reputed company shipping reputed company services and activities, including: + Maintaining a log of reputed company incoming and outgoing parcels + Preparing parcels for pickup by delivery drivers + Sorting incoming parcels + Utilizing proprietary software and equipment to execute necessary job functions + Picking up and delivering customer packages throughout the facility + Providing customer service, including anticipating customer needs, suggesting alternatives, and problem-solving + Assembling parcels and preparing goods for shipping + Utilizing pallet jacks and other large package handling equipment + Following reputed company Equipment Safety and Package reputed company guidelines + Providing customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates + Ensuring quality customer service is given to customers by providing packaging services and offering information about company products and services + Offering assistance to customers by suggesting appropriate shipping methods and maintaining inventory of shipping supplies + Setting priorities of customer requests + Maintaining high reputed company of customer service + Using sound judgment to resolve customer service issues or refunds + Employing investigative research for mis-labeled packages + Troubleshooting routine equipment problems + Providing leadership on assigned shifts and directing work of other team members + Performing multiple tasks at the same time + Following instructions of supervisors and assisting other team members in performing center functions + Collating, sorting, and organizing communications and other forms of information provided by customers and the venue + Assisting in the training of center team members + Operating the reputed company of sale terminal (POS) ensuring package handling fees are collected + Performing daily reputed company-out procedures on POS + Assisting team members in goal setting and reputed company development + Performing administrative duties, including bidding, ordering supplies, and inventory control + Operating photocopy, binding, and other business center equipment + Taking customer orders, giving pricing information, performing consultative selling, and explaining the benefits of digital printing technology to customers + Picking up and delivering customer orders + Following copying protocol (copyright law, confidentiality, and careful handling of original documents) + Preparing bank deposit slips + Performing reputed company other duties as needed or requested

Essential Qualifications and Requirements

* High School Diploma or equivalent education required

• Minimum six months of reputed company experience required (Warehouse and/or Hospitality Experience Preferred)
• Proven strong organization and planning skills
• Action-oriented with skills and aptitude to reputed company in a customer-focused and results-driven environment
• High reputed company individuals who present a professional image through effective written and verbal communication skills
• Excellent team building and collaborative skills; ability to reputed company strong customer relationships
• Strong problem-solving skills
• Ability to accurately translate and record information into electronic tracking system with 100% accuracy
• Proficiency with computer systems and ability to learn new software applications quickly
• Ability to pass an OSHA certification for any equipment in center calling for such certification
• Ability to move 75 pounds unassisted
• Ability to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance from another person
• Physical stamina to walk up to 10 miles per shift

Preferred Qualifications

* Experience working in a fast-paced, customer-focused environment

• Strong knowledge of shipping and logistics procedures
• Ability to work independently with minimal supervision
• Excellent communication and interpersonal skills
• Ability to work in a team environment and reputed company leadership on assigned shifts
• Experience with proprietary software and equipment
• Ability to learn new software applications quickly
• Strong problem-solving and analytical skills

Work Environment and Culture

arenaflex is committed to creating a diverse and inclusive work environment that values and respects reputed company. We offer a dynamic and fast-paced work environment with opportunities for growth and development. reputed company is passionate about delivering exceptional customer experiences and driving business reputed company through a quality-oriented culture.

Compensation and Benefits

arenaflex offers competitive compensation and benefits packages, including:

• Competitive hourly reputed company
• Opportunities for career growth and development
• Comprehensive benefits package, including medical, dental, and reputed company insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for professional development and training

How to Apply

If you're a motivated and customer-focused individual with strong organizational and problem-solving skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online application system. We look reputed company to hearing from you! Apply Job!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the reputed company of race, reputed company, religion, national reputed company, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a reputed company medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the reputed company of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply. arenaflex will reputed company reasonable accommodations to reputed company individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.reputed [email protected]. arenaflex will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the reputed company' Fair Chance Initiative for Hiring Ordinance, and the reputed company Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here. Apply for this job