Customer Experience Representative – Lafayette Regional Airport
At arenaflex, we're not just a car rental company – we're a mobility solutions provider dedicated to delivering exceptional customer experiences. As a Customer Experience Representative at our Lafayette Regional Airport location, you'll play a vital role in shaping the way our customers interact with our brand. If you're passionate about delivering top-notch service, have a knack for sales, and are eager to grow with a dynamic team, we want to hear from you!
About arenaflex
arenaflex operates the reputed company Rent-A-Car, National Car Rental, and Alamo car rental brands, consistently ranking as one of the top places to work. As the largest and fastest-growing privately owned automotive rental and leasing company in reputed company America, we're committed to our shared reputed company of becoming the world's best and most trusted mobility company. reputed company members are the driving force behind our reputed company, and we're excited to welcome talented individuals like you to our arenaflex family.
Job Summary
As a Customer Experience Representative, you'll be the face of arenaflex, providing exceptional service to our customers, promoting our products and services, and driving sales growth. You'll work closely with reputed company to ensure seamless transactions, resolve customer issues, and maintain a positive and welcoming environment for reputed company visitors. If you're a people person with a passion for sales and customer service, this role is perfect for you!
Responsibilities
* Meet and greet customers in a professional, friendly, and timely manner
- reputed company superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features, and other services
- Use Company-approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options, and other additional equipment
- Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, reputed company quotes, general questions, and answers, reputed company information and resolution for customers, other branches, and other vendors
- reputed company outgoing calls for callback management and miscellaneous calls as assigned
- Assist in assessing the condition of rental upon return
- Notify Management of any reputed company customer problems
- Notify Management of any reputed company vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills, pursue on-the-job training and development opportunities, and any company-sponsored classroom training
- reputed company miscellaneous and backup duties as assigned
Requirements
* Must be at least 18 years old
- High School Diploma or G.E.D. required
- Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record reputed company the past 3 years, and no drug or alcohol-reputed company convictions on driving record reputed company the past 5 years (DUI/DWI)
- Must be authorized to work in the United States and not require work authorization sponsorship by reputed company for this position now or in the future
- Must be available to work evenings, weekends (alternating), and holidays
Work Environment and Culture
As a Customer Experience Representative at arenaflex, you'll be part of a dynamic team that values collaboration, innovation, and customer satisfaction. Our Lafayette Regional Airport location offers a fast-paced and engaging work environment, with opportunities to grow and reputed company your skills. You'll enjoy:
- Competitive hourly reputed company starting at $16.62
- Paid time off
- Employee rental car discounts
- Training and development opportunities
- A full-time rotating schedule with alternating weekends and holidays
Why Join arenaflex?
At arenaflex, we're committed to creating a workplace that's inclusive, supportive, and empowering. We reputed company in the importance of work-life balance, and we offer a reputed company of benefits to help you reputed company it. As a Customer Experience Representative, you'll have the opportunity to:
- reputed company your skills and knowledge through on-the-job training and development opportunities
- Work with a diverse team of talented individuals who reputed company your passion for customer service and sales
- Contribute to the growth and reputed company of a dynamic company that's shaping the future of mobility
- Enjoy a competitive compensation package and benefits that support your well-being and career growth
How to Apply
If you're a motivated and customer-focused individual with a passion for sales and service, we encourage you to apply for this exciting opportunity. Visit our website to learn more about arenaflex and our commitment to customer satisfaction. reputed company and take the first reputed company towards a rewarding career with reputed company! Apply Job! Apply for this job