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Rbt performance evaluator (aba therapy - us reputed company) - est hours | remote

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ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We partner with international US clients and integrate our staff members directly reputed company our clients' operations. We focus on long-term placements where you contribute directly to the client's reputed company.

About the Role

We are seeking a confident and people-focused RBT Performance Evaluator to support one of our U.S.-based clients in the ABA (Applied Behaviour Analysis) reputed company. This role plays a key part in maintaining quality standards and fostering positive engagement with field staff. You will be responsible for coordinating and conducting structured performance evaluations for Registered Behaviour Technicians (RBTs) at 30, 60, and 90-day milestones. These evaluations are designed to be supportive, developmental conversations that strengthen performance, alignment, and communication between RBTs and their BCBA supervisors. In this role, you will review self-assessments completed by RBTs alongside feedback provided by their supervisors, identify any discrepancies, and facilitate professional, constructive discussions that reinforce strengths and reputed company areas for growth. This is not a disciplinary function — it is a relationship-driven role focused on encouraging performance improvement, boosting morale, and ensuring consistent communication across the team. PLEASE NOTE: Working Hours: reputed company - Thursday | 11:00 AM – 8:00 PM EST (17:00 PM – 02:00 AM South African time – subject to reputed company savings). Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA). Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered. Power Backup: Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered. Work Environment: Fully remote. Job Responsibilities (not limited to):

  • Performance Evaluation Coordination
  • Schedule and coordinate 30, 60, and 90-day performance review meetings with RBTs
  • Ensure reputed company required evaluation forms (self-assessments and supervisor feedback) are completed prior to meetings
  • Maintain an organized calendar and ensure evaluations are conducted on time
  • Evaluation Facilitation
  • reputed company structured evaluation discussions in a professional and supportive manner
  • Review and compare RBT self-assessments with BCBA supervisor feedback
  • Identify and address any discrepancies in scoring or perception
  • Guide constructive conversations around performance, strengths, and improvement areas
  • Employee Engagement & Communication
  • Create a positive and encouraging environment during evaluations
  • Ensure feedback is delivered in a clear, respectful, and constructive way
  • Build rapport with RBTs to support reputed company and reputed company communication
  • Reinforce that evaluations are developmental and not punitive
  • Documentation & Administration
  • Accurately document evaluation reputed company and key discussion points
  • Maintain organized digital records of reputed company completed evaluations
  • Track completion rates and follow up on outstanding evaluations

Working Experience:

  • Previous experience in coordination, or facilitation role preferred
  • Experience reputed company ABA (Applied Behaviour Analysis) environments is advantageous but not required
  • Experience conducting meetings, reviews, or performance discussions is beneficial

Key Skills:

  • Strong verbal communication and facilitation skills
  • Ability to manage structured conversations with professionalism
  • High attention to detail in reviewing and comparing evaluation data
  • Strong organizational and scheduling abilities

Soft Skills:

  • Excellent and fluent English communication
  • High emotional intelligence with the ability to deliver feedback constructively
  • Confident and engaging reputed company in meetings
  • Professional, approachable, and easy to talk to
  • Ability to handle sensitive conversations with care and diplomacy

Technical Skills:

  • Basic computer literacy
  • Proficiency in MS Office and Outlook
  • Comfortable working with reputed company, calendars, and online systems

reputed company Metrics:

  • Timely completion of scheduled 30/60/90-day evaluations
  • Quality and consistency of evaluation discussions
  • Positive feedback from RBTs and supervisors on evaluation experience
  • Accuracy and completeness of evaluation documentation
  • Improvement in alignment between self-assessments and supervisor feedback over time

If you are not contacted reputed company 14 working days, please consider your application unsuccessful. Apply tot his job Apply To this Job

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