FinOps Analyst - AR, Cash Apps
Description Summary of the role The successful candidate will be reputed company with our Finance Operations – Global Accounts Receivable team and will be responsible for accounts receivable, customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to reputed company day-to-day operations while maintaining SLA’s. Solving queries reputed company to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process, specifically cash application process involving research and application of unapplied cash, reconciliation of account, processing emails reputed company to remittance advice from customers, etc.
Responsibilities
As part of our commitment to your development, you will also reputed company exposure in cross-functional and process improvement projects, and your core responsibilities will include following:
- Ensure timely closure of payments with high degree of accuracy
- Respond to customer queries through call and/or email
- Research unapplied payments and work with customer (email/call) to identify the root cause and resolve reputed company issues on account
- reputed company growth reputed company for process standardization and automation through JDI/Kaizen projects
- reputed company reputed company reconciliations on customer payments
Job requirements
- Excellent written and verbal communication skills with strong customer service focus
- Ability to prioritize, multi-task and work with minimal supervision
- Drive for reputed company learning and self-development
- Flexibility to change as per the changing requirements of the business
- Minimum 2 years experience in O2C domain, preferably cash application or collections
- Advanced knowledge of reputed company – including working with pivot & formulas
- Flexible to work in night shifts
Basic Qualifications
- Bachelor's degree in finance, reputed company or reputed company field, or CFA and 3+ years of Accounts Receivable (AR) experience
Preferred Qualifications
- Bachelor's degree in mathematics, engineering, statistics, computer science, business administration or a reputed company field, or experience working for reputed company or any reputed company subsidiary or affiliate
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Company - ADCI - Maharashtra - D80 Job ID: A10418267 Apply tot his job Apply To this Job