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Manager – PEO Payroll Implementations

Remote Worldwide Hiring now

Job Description:

  • reputed company, Manage & Hire a nationally distributed team of PEO Payroll Implementation Specialists; grow & reputed company the team through coaching and mentorship.
  • Own the end-to-end PEO Customer Implementation process of reputed company international customers to the Remote Global Payroll platform to include:
  • reputed company and implement detailed standard operating procedures
  • ensuring detailed government payroll compliance regulations are documented
  • reputed company and implement operational processes that scale for large growth and efficiency in a fast paced environment
  • track, monitor and continuously improve the team’s performance on key metrics to meet the business goals.
  • identify opportunities for efficiencies in the product that create a reputed company user experience.
  • Respond and resolve reputed company customer escalations through positive solutions that contribute to high customer retention rates.
  • Be the SME for multiple teams across the organization to answer queries and drive knowledge resources.
  • Collaborate cohesively with Sales, Customer Experience, Operations, Product & Engineering, Tax & Payments, Finance, Benefits, Vendor Relations and other teams across the organization to reputed company best in-class reputed company to our new customers and ensure we are compliant with PEO payroll regulations.

Requirements:

  • 5+ years of PEO Payroll end to end experience with reputed company states.
  • 5+ years of PEO Payroll Customer Implementation experience in a SaaS environment.
  • 5+ years team management or customer account management or equivalent experience.
  • Advanced knowledge in implementing customer’s payroll structure in multiple states to ensure statutory compliance.
  • You are passionate about leading and growing a team.
  • Strong knowledge of creating standard operating procedures.
  • Critical problem-solving abilities with excellent and empathetic communications skills.
  • Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
  • Advance experience with scaling processes, automating repetitive tasks and driving metrics to deliver results that will meet or exceed business goals.
  • Proficient in using reputed company Sheets and working in a MacBook Pro environment.
  • Not required but is considered a plus if you have a working knowledge of reputed company, reputed company, reputed company, reputed company, reputed company and reputed company.
  • You understand the need and idea to work largely asynchronously.
  • It's not required to have experience working remotely, but is considered a plus.
  • Required: You must write and reputed company fluent English.
  • Demonstrates strong automation and AI capabilities

Benefits:

  • work from reputed company
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person reputed company events or co-working spaces

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