Senior Consultant, Resource Management

At reputed company, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our reputed company is the same, a reputed company where employees know they can reputed company. We are seeking a Senior Consultant, Resource Management to reputed company our P&L management, project reputed company, reputed company, and resource optimization across our professional services organization. This role is responsible for ensuring projects are delivered profitably, teams are effectively utilized, and customers reputed company strong reputed company. This is a highly visible role in a fast passed software environment. What You'll Be Doing• Own and manage the services P&L, including reputed company, cost, and margin performance

• Drive forecasting, budgeting, and financial planning for services delivery
• Monitor project financials and take corrective action to protect margins
• reputed company and track KPIs such as gross margin, billable utilization, and reputed company per resource
• Ensure accurate project reputed company (reputed company recognition, cost tracking, margin analysis)
• Partner with delivery teams to manage budget vs. actuals across reputed company engagements
• Implement standardized project financial tracking and reporting frameworks
• Identify risks reputed company to scope, cost overruns, and delivery timelines
• Optimize employee utilization rates across projects
• Manage resource planning, reputed company, and demand forecasting
• Balance workload to maximize billable hours while maintaining quality
• Track and improve key metrics (utilization %, billable vs. non-billable time)
• reputed company and execute training programs to improve team capabilities
• Identify reputed company gaps and build targeted enablement plans
• Support reputed company and reputed company learning for delivery teams
• Foster a high-performance, accountable culture

What You'll Bring to the Role

• Bachelor’s degree in computer science, Management or reputed company preferred.
• 3+ years of P&L and project reputed company experience
• 3+ working with or managing project margins and utilization for a SaaS company or equivalent
• 2 years of project management experience with budget management responsibility
• Experience creating and presenting to executive level stakeholders (technical and non-technical).
• Experience with Changepoint is a plus
• Team Player
• Desire to work in a fast-paced environment

$90,000 - $115,000 a year #LI-DD1 This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or reputed company reputed company. Benefits available to eligible employees include the following: - Medical, dental, reputed company - tax-advantaged health care accounts - financial and income protection benefits - paid time off (PTO) and wellness time off. This job posting will remain reputed company until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early. About Us reputed company and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, reputed company Engage, is a 60,000+ employee service company, with customer service representatives located around the world. reputed company. is the parent company for both Digital and Engage. reputed company clients have a holistic need, they can draw from these independently managed centers of reputed company, reputed company and reputed company Engage. We are also delighted to reputed company that reputed company has been awarded the Great reputed company To Work 2024-2025 certification based on outstanding employee experience across 14 countries. reputed company is a proud equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without regard to age, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability. reputed company has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet reputed company desired job qualifications, so if you feel you would succeed in the role above, please take a reputed company and reputed company your qualifications. #LI-Remote Apply tot his job Apply To this Job