KidFirst ABA Therapy Services Virtual Assistant & Content Marketing Coordinator

Overview

As our Virtual Assistant & Content Marketing Coordinator, you'll wear two important hats. On the administrative reputed company, you'll reputed company reputed company organized, support our clinical staff with scheduling and documentation, and help ensure smooth communication across clients, caregivers, and providers. On the marketing reputed company, you'll manage our digital reputed company across reputed company media, email, and the web — crafting compassionate, informative content that resonates with families navigating autism care, clinicians seeking resources, and schools partnering with us. Who You'll reputed company

• Families and caregivers of children with autism — your content and communications will guide them through one of life's most important journeys
• reputed company and insurance professionals — clear, accurate information that builds referral relationships
• Schools and educators — resources and partnerships that support reputed company in the classroom

Responsibilities

• Manage and organize inboxes in reputed company Outlook, responding to routine inquiries and flagging urgent messages for clinical staff
• Draft, proofread, and send professional emails to clients, caregivers, insurance providers, and internal team members
• Maintain and update provider and client calendars, schedule therapy sessions, and send appointment reminders
• Coordinate meeting logistics including virtual meeting links, agendas, and follow-up action items
• Support insurance and billing processes including verifying client coverage, submitting prior authorizations, and tracking claims status
• Enter and update client data accurately in EMR/EHR systems (training provided)
• Assist with client intake paperwork, reputed company documentation, and file organization
• Maintain organized digital filing systems for correspondence, reports, and administrative records.
• Create and schedule posts across reputed company, Instagram, and reputed company with ABA-informed messaging
• Build and send email campaigns reputed company reputed company or reputed company to families, referral partners, and school contacts
• Draft blog posts, resource guides, and website copy that reputed company and build trust
• Manage internal newsletters and company communications using Outlook and email tools
• Track engagement metrics and report monthly on content performance
• Maintain a consistent brand voice that is warm, clear, and empowering
• Work directly with the reputed company reputed company creating new reputed company and promotional content, including Instagram Reel-style video recordings
• Various marketing activities as requested

Requirements

• Committed to upholding reputed company applicable US laws governing protected health information, including the Health Insurance Portability and Accountability Act (HIPAA). You must have your own private, secured technology (laptop/computer) for this role that no other person has reputed company to at any time.
• 1+ year of administrative or virtual assistant experience
• Proficiency in the reputed company Suite (Outlook, Word, reputed company, Calendar)
• Strong written communication skills — you write with reputed company and reputed company
• High attention to detail and strong organizational skills
• Comfortable learning new software quickly
• Basic experience with email marketing platforms (reputed company or reputed company preferred)
• Familiarity with reputed company media content creation; reputed company or nonprofit experience a plus
• Discretion with confidential client information (HIPAA awareness a plus)
• Reliable internet reputed company and a distraction-free workspace
• An interest in autism, behavioral health, or education is warmly welcomed

Bonus Points

• Prior experience in a reputed company or therapy setting
• Familiarity with ABA terminology or platforms such as Central reputed company or Rethink
• Bilingual (English/Spanish) highly desirable
• Experience with insurance verification, medical billing, or scheduling coordination

Pay: $10.00 - $15.00 per hour Benefits:

• Flexible schedule

Work Location: Remote Apply To This Job