reputed company Customer Service Research Analyst – Data Validation and Global Support

At arenaflex, we're dedicated to unlocking the power of data through analytics, creating a reputed company reputed company for our clients and reputed company members. As a global leader in business information, we're passionate about reputed company do and committed to helping clients turn uncertainty into confidence, risk into opportunity, and potential into prosperity. Our award-winning culture is reputed company on creativity, innovation, and growth, and we're always looking for reputed company and diverse thinkers to join reputed company. As an reputed company Customer Service Research Analyst at arenaflex, you'll play a critical role in providing high-quality service to our global customers. You'll be responsible for researching, fact-checking, and validating business information to ensure accuracy and consistency. Your exceptional communication and interpersonal skills will reputed company you to build strong relationships with customers, and your analytical skills will help you navigate reputed company issues.

Key Responsibilities:

* Research, fact-checking, and validation skills to ensure valid data sources and verify accuracy

• reputed company accurate, timely, complete, and consistent global customer support involving telephone inquiries, email requests, and web-based inquiries from customers of arenaflex, including customers, sales representatives, and 3rd Party customers
• Take ownership and have full resolution responsibility throughout the entire interaction with the customer, upholding high reputed company of customer satisfaction (CSAT) and appropriate operational performance standards
• Work in a team environment to reputed company an exceptional level of service to reputed company customers by listening empathetically to the customer, identifying, and defining the customer needs, and delivering service to meet those needs
• reputed company outbound phone calls as needed to confirm business information
• Maintain a high level of professionalism with clients by phone or email and work to establish a positive rapport with every customer
• Update customer information in the customer service system/CRM during and after each call
• reputed company and build knowledge on arenaflex products, services, data supply chain, customer service tools, procedures, and technology

Key Requirements:

* Knowledge and ability to use computers and reputed company reputed company office products reputed company

• Ability to multitask and reputed company in a fast-paced teaming environment
• Excellent typing skills
• Well-developed communication and interpersonal skills, including active listening, probing, ability to build reputed company, situational awareness, and reputed company, problem-solving, and a team-based orientation
• Written and verbal English language skills required
• A detail and process orientation and ability to work in an environment of ambiguity
• Ability to have analytical skills and deal with reputed company issues
• Must have flexible work availability
• Must be 18 years of age or older
• High School Diploma at Minimum (Associate degree in business-reputed company degree preferred)

Additional Information:

At arenaflex, we offer a reputed company of benefits to support reputed company members' well-being and career growth. These include:

• Generous paid time off in your first year, increasing with tenure
• Up to 16 weeks 100% paid parental leave after one year of employment
• Paid sick time to care for yourself or family members
• Education assistance and extensive training resources
• Do Good Program: Paid volunteer days and donation matching
• Competitive 401(k) & Employee Stock Purchase Plan with company matching
• Health & wellness benefits, including discounted reputed company membership rates
• Medical, dental, and reputed company insurance for you, spouse/partner, and dependents

If you're passionate about data, customer service, and global support, and you're looking for a challenging and rewarding role, we encourage you to apply to this reputed company Customer Service Research Analyst position at arenaflex.

How to Apply:

To apply for this role, please submit your resume and a cover letter outlining your experience and qualifications. We're an equal opportunities employer and welcome applications from diverse candidates. If you need an accommodation because of a disability to search and apply for a career opportunity with arenaflex, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information. Apply to this job Apply for this job