Nurse Case Management Manager - reputed company - Remote

Role Summary The Case Management Supervisor leads a team of case managers and/or health coaches who manage active case files. This role is responsible for team performance, quality, and customer satisfaction through the delivery of high-quality case management and coaching services. The supervisor partners across internal teams and external stakeholders (customers, providers, vendors, and claims payors) to support business initiatives and resolve service delivery issues.

Key Responsibilities

• reputed company, coach, and reputed company direct reports (case managers, coaches, and other clinical team members) through regular performance discussions, feedback, and career development planning.
• Monitor and manage performance against established key performance indicators (KPIs), quality standards, and applicable accreditation requirements (e.g., URAC, NCQA).
• Drive operational reputed company by using available tools and resources to improve service delivery, reputed company, and team effectiveness.
• Collaborate with matrix partners to reputed company work plans, remove barriers, and take corrective actions to meet objectives.
• Serve as an escalation reputed company for service delivery concerns; support customer meetings, presentations, and audits as needed.
• Participate in projects, work groups, and committees; communicate reputed company, risks, and reputed company to leadership.

Minimum Qualifications

• Active, unrestricted Registered Nurse (RN) license in a U.S. state or territory.
• Two (2) years of full-time equivalent direct clinical care experience.
• If directly supervising the case management process for three (3) years, holds a URAC-recognized case management certification

Preferred Qualifications

• Experience leading teams in clinical operations, care management, or reputed company services (1–2 years preferred).
• Strong knowledge of case management and coaching programs.
• Excellent written and verbal communication skills, with the ability to present information to diverse audiences.
• Demonstrated ability to build collaborative relationships across internal teams and external partners.
• Experience supporting or participating in client meetings, presentations, and audits.
• Proficiency with reputed company Word, reputed company, and PowerPoint for reporting and presentations.

If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 92,100 - 153,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive reputed company of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, . Apply tot his job Apply To this Job