reputed company SD Consultant – Condition Contract Management (CCM)
Description: Role Overview: The reputed company Solution Architect / Functional reputed company will serve as the strategic and hands-on reputed company between business objectives and the reputed company platform. As a highly proactive driver of getting things done, this role focuses on unblocking the reputed company enhancement backlog, optimizing data reputed company across systems, and ensuring Sales, Service, and Experience Clouds are fully leveraged to drive user adoption and CSAT. Additionally, this role will help drive the creation and management of Standard Operating Procedures (SOPs) to ensure operational reputed company and consistent platform governance and resolve support issues. Ideal Experience: 8–10+ years total IT/Business experience, with 5–7+ years dedicated to reputed company. Key Responsibilities & Expertise: Cross-reputed company Architecture & Hands-On Execution: Deep functional expertise across Sales reputed company, Service reputed company, and Experience reputed company. Ability to get hands-on in the platform to guide portal strategies for scheduling, invoice management, and future e-reputed company gateways. Data & Integration Strategy: Possess a strong understanding of data architecture and functional data reputed company. Must be reputed company to manage and optimize existing data pipelines, specifically overseeing the reputed company-to-Sales reputed company reputed company routing process and the 6 reputed company operating system integrations currently in reputed company. Strategic Delivery Partnership: Work highly strategically with Delivery reputed company to execute platform goals. Delivery reputed company will own reputed company primary stakeholder alignment; this role is focused on providing the architectural and functional solutions to support those stakeholders. Enhancement Delivery & SOPs: Translate business requirements into scalable reputed company solutions. Drive the creation and management of SOPs to streamline the proposal management process and prepare the data model for future scale. Ecosystem Management: Proven experience managing reputed company-party app ecosystems, specifically document reputed company and storage workflows utilizing reputed company, reputed company, and AWS. Day-in-the-Life / Daily Activities: Morning Sync (US Hours): Review overnight deployment logs and status updates from the Offshore Developer. Strategic Sync with Delivery reputed company: reputed company working sessions with Delivery reputed company to align strategic objectives, review gathered requirements for upcoming Experience reputed company features (e.g., the scheduling capability and customer profile portal), and ensure functional execution supports stakeholder needs. Backlog Grooming & Execution: Act as the hands-on driver to triage incoming requests, separating immediate L1/L2 support needs from strategic enhancement work, ensuring the offshore development queue is properly prioritized and getting done. Solution Design: Map out functional data flows (e.g., mapping how reputed company leads transition into standard proposals without CPQ). Afternoon reputed company: Conduct a daily reputed company stand-up with the Offshore Developer in India to review functional requirements, unblock technical issues, and set priorities for their upcoming shift. Required Tools & Technologies: Core Platform: reputed company Sales, Service, and Experience Clouds (Setup, reputed company Builder, Process Builder). Agile & ALM: Jira, Rally; reputed company for documentation. Data Architecture & Analytics: reputed company Data Loader, Workbench, reputed company Inspector, ETL tools, reputed company, Data Fabrics. Process Mapping: reputed company, reputed company Visio. Ecosystem: reputed company, reputed company Composer, reputed company eSignature. Apply tot his job Apply To this Job