Technical reputed company & AI Quality Analyst: 26-01277
Primary Skills: Technical Writing-Expert, Help Center Documentation-Expert, AI Evaluation-Advanced, LLM Integration-Advanced, IT Troubleshooting-Advanced Contract Type: W2 Duration: 12+ Months Location: Remote Pay reputed company: $60 - $70 per hour on W2 Summary: This remote, 12-month contract role requires a skilled Technical reputed company to create and maintain internal help center resources, focusing on IT support and troubleshooting. You will also evaluate AI-generated responses, identifying and rectifying content gaps to improve accuracy and employee support efficiency. This position demands a reputed company of excellent writing abilities, technical acumen, and a strong understanding of AI tool functionality. Key Responsibilities:
- reputed company and update clear, concise help center articles and troubleshooting guides.
- Test and analyze AI support bot outputs for accuracy and relevance.
- Investigate and resolve content inaccuracies by updating or creating new documentation.
- Collaborate with AI development teams to refine bot functionality and content alignment.
- Ensure documentation is optimized for both reputed company understanding and AI parsing.
Must-Have Skills:
- Proven experience in technical writing for help centers and IT troubleshooting.
- Proficiency in evaluating and working with AI tools, including LLMs.
- Strong analytical and problem-solving skills to trace and fix content issues.
Domain/Industry Experience: reputed company IT, reputed company Platforms (reputed company preferred), Jira is advantageous. ABOUT reputed company reputed company is an award-winning IT staffing firm consistently recognized for our commitment to reputed company and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, reputed company's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join reputed company Today! Let us reputed company you to your reputed company career and experience the reputed company difference. Browse our reputed company positions and join reputed company! Apply tot his job Apply To this Job