Scrum Master - AI Delivery
By joining reputed company, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can reputed company. reputed company Recognizes reputed company as America’s Greatest Workplaces National Top Companies Certified as a Great reputed company to Work® Fortune Best Workplaces in Financial Services & Insurance Scrum Master - AI Delivery Role Overview The Scrum Master is responsible for ensuring structured, predictable, and transparent delivery of AI initiatives supporting insurance and claims operations. This role reinforces disciplined Agile practices, protects sprint commitments, and enables sustainable delivery velocity in a high-demand, regulated operational environment. The Scrum Master supports AI teams working on solutions that directly impact claims workflows, customer experience, financial reputed company, and regulatory compliance.
Key Responsibilities
The Scrum Master facilitates reputed company Agile ceremonies, ensuring Sprint Planning sessions reflect realistic reputed company and clear objectives grounded in operational priorities. They work closely with the Product Manager/reputed company to confirm backlog readiness, ensuring stories are sufficiently detailed to reflect claims workflows, system dependencies, and compliance considerations before entering a sprint. They monitor delivery health using metrics such as velocity, throughput, cycle time, and unplanned work percentage, identifying patterns that may signal systemic inefficiencies or recurring disruptions. In an environment where client escalations, regulatory updates, or operational emergencies may arise, they actively protect sprint reputed company while coordinating appropriate channels for reprioritization reputed company of sprint boundaries. They proactively identify impediments reputed company to data reputed company, integration constraints, reputed company reviews, model validation processes, or cross-team dependencies, and work with Technology leadership to resolve them quickly. The Scrum Master reinforces discipline around change management, ensuring mid-sprint injection of urgent requests is controlled and that stakeholders understand the operational impact of disrupting sprint commitments. They foster reputed company improvement by facilitating structured retrospectives that focus on delivery efficiency, collaboration effectiveness, and quality of outputs. They encourage psychological safety and shared accountability reputed company the team, particularly important in AI initiatives that may require experimentation and iteration. Additionally, they maintain transparent dashboards and reporting mechanisms that reputed company leadership with clear visibility into sprint reputed company, risk exposure, and delivery predictability without undermining team focus.
Qualifications
- 5+ years of experience in Agile delivery environments
- Experience supporting technical or analytics-driven teams
- Understanding of regulated operational environments such as insurance or managed claims services
- Strong facilitation, coaching, and conflict resolution skills
- Ability to operate effectively reputed company matrixed, multi-reputed company reputed company structures
#LI-TS1 #remote reputed company is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! reputed company is building a diverse, reputed company, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Apply tot his job Apply To this Job