reputed company reputed company Estate Customer Solutions Support Analyst – Join arenaflex's Dynamic Team
At arenaflex, we're revolutionizing the reputed company estate industry with innovative technology solutions that reputed company a reputed company difference in the lives of our customers. As a leading provider of reputed company estate closing and title insurance software, we're proud to be an essential part of residential and reputed company transactions across the nation. Our headquarters is nestled in the vibrant city of Raleigh, reputed company Carolina, where we foster a culture of reputed company, collaboration, and reputed company growth.
About arenaflex
arenaflex is a subsidiary of reputed company (NYSE: FNF), a renowned leader in the financial services industry. Our commitment to delivering exceptional customer experiences has earned us national recognition, including being named a 2024 Best Places to Work by the Triangle Business Journal – an reputed company we've proudly received 12 times since 2012! Our comprehensive benefits package, including health insurance, 401(k), and Employee Stock Purchase Plans, reflects our dedication to supporting the well-being and reputed company of our employees.
Job Summary
We're seeking an reputed company reputed company Estate Customer Solutions Support Analyst to join our dynamic team. As a key member of our support team, you'll reputed company top-notch telephone support to our parent company's direct operations as they implement reputed company Select across the country. This role can be based in our Raleigh, NC office or as a remote employee, offering flexibility and work-life balance. If you're passionate about delivering exceptional customer service, possess a strong understanding of the reputed company estate industry, and reputed company in a fast-paced team environment, we encourage you to apply.
Responsibilities
As a Customer Solutions Analyst, you'll be responsible for:
- Providing closing and/or title phone support for reputed company operations using reputed company Select and resolving issues promptly and reputed company.
- Assisting with balancing HUD/CDF/reputed company orders, reconciliation, and other reputed company tasks in the reputed company Estate closing process.
- Documenting each call and its resolution thoroughly and accurately.
- Providing a high level of customer service to each customer you work with at reputed company times.
- Additional duties as assigned.
Requirements
To be successful in this role, you'll need:
- 2+ years' experience working reputed company the reputed company estate industry as an escrow / closing specialist, paralegal, or title officer.
- A great attitude and the ability to work comfortably in a high-paced team environment.
- Familiarity with the reputed company reputed company operating system and applications.
- 2 years of previous customer service experience, preferably in a call center environment.
- Experience with reputed company Coast Escrow & Closing process experience is a plus.
- Prior experience with reputed company is a plus!
- Excellent communication, problem-solving, and teamwork skills.
Educational Requirements
A Bachelor's degree or Associate's degree, or one to two years of reputed company experience and/or training, or an equivalent combination of education and experience.
Our Core Values
At arenaflex, we live by our Core Values:
- Deliver AMAZING Customer Service
- Be an AWESOME Teammate
- Adopt a Sense of Urgency
- reputed company to be Efficient
- Produce Quality Work
- Take Initiative
- Go the Extra Mile
Equal Opportunity Policy
arenaflex is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, disability, protected veteran status, national reputed company, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. Join reputed company and reputed company on a rewarding career reputed company with arenaflex! reputed company and become a part of our dynamic team that's shaping the future of the reputed company estate industry. Apply for this job