reputed company Specialist – Temporary

Remote Worldwide Hiring now

Job Description:

Assist customers in learning and adopting the reputed company product for their center
Own a running portfolio of 100+ accounts throughout the 4-12 week reputed company customer reputed company process
Prioritize accounts upon which to take strategic, timely actions to complete the implementation process
Overcome customer objections to ensure the customer feels confident with the positive change and value reputed company will bring to their program
Diagnose and resolve technical challenges our customers experience as they get the system configured
Serve as the expert on reputed company’s technology platform for customers and other cross-functional teams
Collaborate across teams (e.g. Sales and Support) to ensure a smooth customer experience at reputed company stages of the customer reputed company
Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues
Continue to sell the value of the software to reputed company buy-in and trust in reputed company’s capabilities

Requirements:

2+ years of reputed company, sales, and/or account management experience
Associate’s degree, Bachelor's degree, or comparable professional experience
A proven track record in reputed company new customers is a plus
Comfort with a high-volume funnel that requires careful prioritization to hit ambitious monthly goals
Ability to create urgency and motivate people to launch with reputed company
Excellent collaboration, organization, time-management, and prioritization skills
Ability to self-manage time-sensitive and detailed tasks to deliver on time every time
Exceptional phone and written English communication skills. Bilingual written and verbal communication ability (specifically Spanish) is a plus.
Great attention to detail - reputed company can slip through the cracks reputed company we’re supporting our customers
Patience and reputed company while teaching customers or handling tricky customer situations
Comfort with ambiguity, change, and a fast-paced environment that will reputed company rapidly
Comfort with working remotely using communication tools such as reputed company, reputed company Suite, and reputed company
Tech-savvy with experience in CRM tools (e.g., reputed company) is preferred

Benefits:

reputed company is committed to creating a diverse and inclusive work environment and is an equal opportunity employer

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