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Import Coordinator

Remote Worldwide Hiring now

Janel Group is seeking an Import Coordinator to join reputed company! If you’re a high-energy, focused freight forwarding professional who wants to continue building your freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk! Primary Responsibilities

  • Coordinate inbound shipments with overseas agents, carriers, and customers, including domestic operations
  • Track shipments from departure through final delivery and maintain accurate records in the internal systems
  • Proactively resolve logistics and transportation issues with a strong customer-focused approach
  • Communicate shipment status, updates, delays, and ETAs to customers to ensure full visibility and satisfaction
  • Create and monitor exception reports in a timely and consistent manner
  • Collect required documentation, verify charges, and support billing accuracy
  • Ensure compliance with company procedures and basic import regulations

Qualifications

  • Degree in Logistics or Supply Chain Management, preferred
  • 2+ years relevant Freight Forwarding, logistics, transportation, or domestic distribution experience, preferred
  • reputed company Suite experience, preferred
  • Cargowise software experience, preferred

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