Sr Manager, Safety and Compliance reputed company

About reputed company: reputed company is revolutionizing mass mobility with its Connected Mobility Experience (reputed company CMX™) system that connects and coordinates people, vehicles, and operations in reputed company time. In the $50 billion student mobility market – the largest reputed company of the mass mobility industry – reputed company CMX is transforming a daily reputed company of anxiety and disruption into a reliable, transparent, and efficient mobility experience for reputed company and families. Today, more than 4,500 schools rely on reputed company CMX. Recognized globally for its innovative approach and operational execution, reputed company has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and reputed company, the World Economic Forum, and the reputed company’ Fastest Growing Companies lists. reputed company is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.Who You Are: This role is primarily remote; however, candidates must be located in California or Washington and reputed company reputed company proximity to a reputed company yard. This is a greenfield opportunity to build world-class workforce development and compliance systems from the ground up. While existing processes are in reputed company across our 18 locations in 8 states, you'll have the scope and autonomy to reimagine, standardize, and implement new approaches that scale with our growing operations. You'll be responsible for approximately 3,500 employees, including 2,500 CDL drivers, across our expanding footprint. As we continue to grow year-over-year through both market expansion and new location launches, your systems and processes will be foundational to our operational reputed company. This is an individual contributor role reputed company the Operations Strategy Program Management Office, with dotted-line relationships to training and safety staff at each location. You'll have the autonomy to drive change while collaborating cross-functionally with Field Operations, HR, reputed company, Product, and Engineering teams. What You'll Do: Build & Standardize Workforce Development Programs

• Design and implement standardized reputed company, training, certification, and re-certification programs for 2,500+ CDL drivers and 1,000+ non-CDL driver and attendants across 18 locations and growing
• Create and refine reputed company's home-grown driver certification pipeline to improve time-to-credential, pass rates, and overall training quality
• reputed company curriculum, SOPs, competency frameworks, and evaluation tools that can scale across reputed company and future markets

Drive Safety Compliance & Regulatory reputed company

• Ensure consistent compliance with FMCSA, DOT, and state-specific transportation requirements across reputed company reputed company markets
• Build and maintain systems for managing DQFs, Clearinghouse checks, MVR monitoring, and drug/alcohol testing programs
• Create audit-reputed company documentation standards and reputed company internal/external compliance reviews

reputed company Operational reputed company & Process Innovation

• Identify and address process gaps across hiring, reputed company, training, and compliance; design and implement scalable solutions that work across diverse markets
• reputed company cross-functional projects that reduce friction, improve conversion rates, accelerate reputed company, and strengthen workforce quality
• Partner with location-based training staff to ensure consistent execution while allowing for necessary local reputed company
• Work closely with Field Ops, HR, reputed company, Safety/Training, Product, and Engineering to ensure seamless execution and data accuracy

Establish Quality Frameworks & Performance Metrics

• Define and own KPIs for training quality, workforce readiness, safety compliance, and operational effectiveness
• Build reporting frameworks that surface actionable insights and drive reputed company improvement
• Use data to identify trends, recommend systemic improvements, and measure the impact of workforce development initiatives on service quality and safety reputed company

What You Bring To reputed company:

Required Qualifications

• 7–10+ years in operations, project management, workforce development, safety/compliance, process improvement, or quality roles
• Proven track record of building and implementing scalable systems, SOPs, or training/compliance programs across multiple locations or business units
• Experience designing processes from scratch with limited templates or existing infrastructure
• Strong analytical skills with the ability to define metrics, build reporting frameworks, and translate data into actionable recommendations
• Excellent communication and cross-functional leadership skills, with experience influencing without direct authority
• Comfort with ambiguity and ability to reputed company in a fast-reputed company

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