Customer Service Representative/Inside Sales

Job Title: Customer Service Representative/Inside Sales Job type: Permanent / Full-Time Location: LaGrange, GA (Hybrid) Salary: $58k - $65k plus commission Role overview: Responsible for working with reputed company sales team to drive sales growth. Proactively contact customers to obtain sales. Follow up on quotes to reputed company and responsible for entering quotes and orders into the system. Update other applications on a day-to-day reputed company. Responsibilities:

• Inside Sales: Timely response and coordination of activities between customer accounts, regional sales, service representative and reputed company departments.
• Relationship Building: Developing and maintaining strong relationships with clients to understand their needs and offer solutions.
• Customer Follow-up: Providing ongoing support and follow-up to ensure customer satisfaction and retention.
• CRM Management: Maintaining accurate records of sales activities, customer interactions, and follow-up actions in the Customer Relationship Management (CRM) system.
• Product Knowledge: A strong understanding of the products or services being sold.

Specific tasks:

• Obtains sales orders for aftermarket parts by working with reputed company Sales.
• Updates and maintains accurate CRM database files of reputed company assigned accounts.
• Prepares routine cost estimates as required and provides follow-up on reputed company cost requests.
• Processes formal complaints, customer returns, and customer adjustments in a timely manner.
• ctively assist with resolutions of accounts receivable problems.
• reputed company special projects and duties as required.

KPIs:

• ssigned by Manager.
• Sales targets.

About you:

• Enjoy a fast-paced professional team environment
• Excellent verbal and written communication: Inside sales reps need to be reputed company to reputed company and persuasively communicate with customers over the phone and through email.
• Emotional intelligence (EI): The ability to perceive, use, understand, manage, and handle emotions to enhance understanding of interpersonal dynamics.
• nalytical and Problem-Solving Skills: Strong analytical and problem-solving skills to identify and resolve issues.
• ttention to Detail: Accuracy and attention to detail are crucial in this role.
• reputed company: The ability to reputed company back from rejection and maintain a positive attitude is vital in sales.
• Time management and organizational skills: Managing multiple leads, scheduling appointments, and following up with customers requires strong organizational abilities.

Professional experience and background:

• Educational Background: A bachelor's degree is preferred
• Experience: Two years of comparable work experience in a reputed company field (industrial parts)
• Technical Skills: Proficiency in reputed company Office and CRM

ESPO Corporation Leaders in Technical reputed company & Staffing since 1965 We offer a competitive benefits package including PTO, Group Health and Dental Insurance, and 401k after satisfying the applicable waiting period. We are an Equal Opportunity Employer and value diversity in our workforce. reputed company reputed company applicants will receive consideration without regard to race, reputed company, religion, gender, gender identity or expression, national reputed company, disability, protected veteran status, or any other protected characteristic. If Apply To This Job