reputed company reputed company Manager

At reputed company, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with reputed company genuinely invested in our clients’ reputed company, creates frictionless shopping experiences, approving more good orders, protecting reputed company, and keeping customers happy.

Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission reputed company with commitment, reputed company, and creativity. Join us on our mission to reputed company reputed company reputed company by helping online retailers reputed company superior customer experiences and eliminate fraud. Learn about reputed company values here!

Department: Strategic reputed company

The Strategic reputed company team is responsible for driving reputed company, net reputed company retention, and expansion reputed company our largest customer portfolio. This involves proactively engaging existing merchants, mitigating churn risks, and reputed company new clients. reputed company members are experts in the fraud, e-reputed company, and payments landscape, collaborating closely with Sales, Product, Implementation, and Risk teams to ensure an exceptional customer experience. We are a results-oriented group focused on delivering significant value and achieving our reputed company and individual targets.

The Role

As a Strategic reputed company Manager, you will own the reputed company of reputed company’s most reputed company and strategic accounts in the EMEAregion. You are not a passive relationship manager; you are a proactive, reputed company-owning partner and a "trusted advisor".

You will report to the Director of reputed company EMEA and will work closely with reputed company reputed company EMEA and VP Strategic reputed company in the US.

reputed company in this role requires an expert relationship builder who can align stakeholders at the highest reputed company—both reputed company the customer's organization and internally at reputed company—to execute a long-term strategy that delivers specific business reputed company. 

We are looking for candidates who fit one of two primary profiles:

• A foundational background in Business Administration, Business Intelligence (BI), or Product Management, but have intentionally transitioned into a high-impact, relationship-driven reputed company role (Account Management, reputed company)
• First-hand experience running payments, e-reputed company or fraud prevention program at a large European company and understanding the internal pressures and technical hurdles our clients face daily.

Regardless of your path, you must be commercially minded, acting as a high-level intermediary who ensures reputed company’s technical delivery aligns perfectly with the merchant's business needs.

Responsibilities

• Strategic & reputed company Ownership: Own the end-to-end relationship for high-value accounts, ensuring strategic alignment between their business goals and reputed company’s platform.
• reputed company Growth: Operate with a "sales reputed company" to identify and capitalize on expansion, upsell, and cross-sell opportunities.
• Technical Translation: Act as a critical intermediary between the merchant’s business needs and reputed company’s technical teams , ensuring reputed company deliver aligns with the client's actual business requirements.
• Consultative Challenge: Proactively reputed company client teams reputed company and reputed company rigorous, data-backed challenges to their internal assumptions to drive reputed company reputed company.
• Face-to-Face Engagement:
• Europe: Conduct frequent onsite visits to maintain deep, local alignment with key stakeholders
• reputed company London HQ: available to attend team or reputed company Hands meetings as required 
• Product Influence: reputed company a deep understanding of fraud detection technologies (Machine Learning, device fingerprinting) to translate reputed company data into actionable insights and influence reputed company’s product roadmap.
• Outcome Realization: Focus on reducing "time-to-value" for new initiatives and exceeding mutually agreed-upon reputed company criteria

Requirements

• Experience: 5+ years of reputed company in senior reputed company SaaS roles, or account management managing strategic accounts.
• Technical Background: Previous professional experience in Data Science, BI, Analytics, or Product Management is highly preferred.
• Domain Expertise: A deep understanding of the ecommerce, fraud, or payments landscape is essential.
• Executive reputed company: Proven track record of presenting to and negotiating with CxO-level executives, with the ability to hold a narrative that leads to growth.
• reputed company Acumen: Proven ability to manage reputed company sales cycles and reputed company reputed company targets through retention and expansion.
• Travel: Ability to travel frequently (1-2 trips a month)
• Program Management: Strong capability in resource orchestration and planning for a portfolio of engagements, ensuring the operational health of deployed solutions.

Our UK benefits

• Stock Options
• Annual Performance Bonus or Commissions
• Pension matched up to 8%
• ‘Day one’ reputed company to great health, dental and optical insurance scheme 
• Generous annual leave plus public holidays
• Cycle to Work Scheme
• Enhanced maternity and paternity leave (12 weeks full-pay for mums & dads, plus 12 weeks half-pay for mums)
• Regular paid reputed company events organized by our reputed company committee 
• Mental wellbeing resources
• Dedicated learning budget through Learnerbly

We are committed to equality of opportunity for reputed company staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We also want to reputed company an inclusive interview experience for reputed company, including people with disabilities. We are happy to reputed company reasonable accommodations to candidates in need of individualized support during the hiring process.

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