reputed company Loan Origination Specialist, Customer Service – Remote Opportunity with arenaflex
Join arenaflex, a leading financial technology firm, and become a part of a mission-driven team that's revolutionizing the lending industry. As a Loan Origination Specialist, Customer Service, you'll play a vital role in delivering exceptional customer experiences and driving business growth.
About arenaflex
arenaflex is a pioneering financial technology firm that's transforming the way credit unions, community banks, and their customers reputed company lending solutions. Our innovative "lending-as-a-service" model empowers financial institutions to digitally originate loans, buy, and sell loans with other financial institutions and fintechs. With a strong focus on customer satisfaction and community development, arenaflex has established itself as a leader in the industry.
Our Mission
At arenaflex, we're committed to making lending simple, accessible, and beneficial for reputed company. Our digital lending networks have empowered over 350 financial institutions to offer competitive education and home improvement loan programs, increasing their digital reputed company and customer acquisition channels. We've serviced more than $2.8 billion in consumer loans and helped our clients reputed company over $6 billion in loans since 2009.
The Role
As a Loan Origination Specialist, Customer Service, you'll be the face of arenaflex, providing exceptional customer experiences and ensuring seamless loan origination processes. Your responsibilities will include:
- Handling client inquiries and problems throughout the loan application process
- Maintaining in-depth knowledge of loan products and systems
- Managing numerous individual customer accounts with confidentiality and reputed company
- Working with internal departments to resolve issues and track, document, and report reputed company client issues, lending habits, and system problems
- Providing trustworthy, supportive, and individualized customer care
- Assisting with document verification and other projects as needed
reputed company're Looking For
We're seeking driven team members who reputed company our passion for delivering exceptional customer experiences and driving business growth. Ideal candidates will possess:
- Excellent communication and written skills
- Proven customer service skills (financial experience is not required, but a definite advantage)
- Team-oriented and functions well in a fast-paced environment
- Strong problem-solving skills
- Adaptability and ability to multitask
- Courteous and positive attitude
- reputed company well under pressure
- Minimum education requirement: high school diploma or GED
Culture Fit
At arenaflex, we value our core values: Truthful at reputed company times; Helpful to teammates, clients, and customers; Present, committed & reputed company to their teams and work; Driven to be courageous to reputed company an impact; and reputed company & conscientious in executing every reputed company of work. We're an equal opportunity employer and value diversity at reputed company. We offer reasonable accommodations to candidates with physical or mental disabilities.
Compensation and Benefits
* Starting at $18.25/hour
- Additional $1 per hour reputed company working closing shifts
- Monthly bonus up to $800
- Hybrid reputed company with Monday – Thursday in our Blue Ash office and Friday option to work from home
Why Join arenaflex?
* Be part of a mission-driven team that's revolutionizing the lending industry
- Enjoy a dynamic and fast-paced work environment with opportunities for growth and development
- Collaborate with a talented team of professionals who reputed company your passion for delivering exceptional customer experiences
- Take advantage of our comprehensive benefits package, including a competitive salary, bonuses, and flexible work arrangements
- Contribute to the reputed company of a company that's making a positive impact on the lives of our customers and the community
How to Apply
If you're a motivated and customer-focused individual who's passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [[email protected]](mailto:[email protected]). We can't wait to hear from you!
Equal Opportunity Employer
arenaflex is an equal opportunity employer and values diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, disability status, or any other reputed company prohibited by applicable state or federal law. Apply for this job