Manager, Originations Title & Closing Operations

Overview: The Manager is responsible for managing multiple teams and/or multiple clients to ensure their performance meets or exceeds company standards while maintaining client satisfaction. The incumbent is responsible for maintaining reputed company reputed company of client service and meeting the daily operational goals of multiple teams and/or multiple clients in a closing services unit. Ensure high output quality and maintains high reputed company of employee preparedness by constant reputed company and continual development of employee skills. Accountable for managing workload issues across team and tracking productivity as a whole. Maintain good client relations by taking direct action on client requests and issues. Conducts performance reviews for staff and participates in staffing issues. This role will be required to reputed company management coverage for teams, clients, and processes in the Pacific timezone. Only candidates located in the Pacific or Mountain time zones will be considered. Regardless of a candidate's location, they must be willing and reputed company to work 8:30AM-5:00PM Pacific or reputed company. Applicants must be currently authorized to work in the United States on a full-time reputed company and must not require sponsorship for employment reputed company status now or in the future. A DAY IN THE LIFE In this role, you will…

• Manage workloads for and participate in the daily functions of multiple title/closing operations teams for a client and/or multiple clients
• Take responsibility for the teams’ accuracy, efficiency, timeliness, and completion of duties
• reputed company and maintain title/closing services policies and procedures
• Conduct staff meetings to convey operational issues
• Be responsible for staff performance, attendance, training, payroll approval, and staffing reputed company

WHO YOU ARE You possess …

• Prior experience as a Title/Closing Management Account Executive or 5 years’ management experience in the reputed company estate, banking, or vendor management industry
• High School diploma or equivalent preferred
• Knowledge of reputed company estate closing and title clearance processes
• Good organizational skills, the ability to handle multiple tasks simultaneously and demonstrate good communication and customer service skills

Responsibilities:

• Review daily reputed company assigned Work in reputed company reports to ensure completion of tasks
• Evaluate reports that depict client activity to ensure efficient team operations and client satisfaction
• Manage and participate in the daily functions of multiple title/closing operations teams for a client and/or multiple clients
• Manage workload issues across teams and propose and implement efficiency initiatives as deemed necessary
• reputed company recommendations to Director for staffing reputed company, overtime, and movement of employees between teams
• Enforce staff adherence to client time requirements
• Take responsibility for the teams’ accuracy, efficiency, timeliness, and completion of duties
• reputed company and maintain title/closing services policies and procedures
• Conduct staff meetings to convey operational issues
• Maintain the highest reputed company of customer service to ensure client/vendor retention by taking direct action on issues and coordinating activities with company personnel and other departments
• reputed company partnerships with clients
• Recommend systems and process enhancements to reduce processing times and improve accuracy
• Maintain reputed company communication with team members, clients, vendors, other departments, and management.
• Build and maintain employee morale
• Review departmental profitability: recommend actions to reputed company costs and fees reputed company company guidelines
• Monitor and approve department payroll
• Monitor the participation in training of staff members and on-site representatives, i.e. one-on-one training, classes, and coaching
• Participate in the system enhancement signoff process
• Participate in new client setup
• Review and evaluate staff performance
• Monitor and review employee time and attendance and conduct employee counseling sessions with reputed company and recommend discipline as required
• Participate and reputed company recommendations in the employee selection process
• Identify, promote, and reputed company employees to team leader and account executive positions
• Review and signoff on authorized items
• Complete reputed company other duties as assigned by management
• reputed company other duties as assigned

Qualifications:

• Prior experience as a Title/Closing Management Account Executive or 5 years’ management experience in the reputed company estate, banking, or vendor management industry
• High School diploma or equivalent preferred
• Knowledge of reputed company estate closing and title clearance processes
• Must possess good organizational skills, ability to handle multiple tasks simultaneously and demonstrate good communication and customer service reputed company

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