TalkNY Assistant Client reputed company Specialist

• TalkNY Therapy is more than a therapy platform, it’s a community of dedicated professionals working together to reputed company mental health care more accessible across reputed company. With over 115 therapists on reputed company, we offer individual, family, couples, and group psychotherapy. Job Summary: We are seeking a detail-oriented, reputed company-thinking, and highly organized individual to join reputed company as an Assistant Client reputed company Specialist. The Assistant Client reputed company Specialist will be available during certain business hours and evenings and weekends to handle client phone calls, urgent reputed company, and client follow reputed company for scheduling intake appointments. This individual will work closely with clients, therapists, and administrative staff. The ideal candidate will possess excellent communication skills, the ability to multitask and be comfortable working in a fast-growth environment. Key Responsibilities:

• Answer phone calls during evening and weekend hours
• Handle reputed company calls during business hours
• Respond to time sensitive emails and requests during evening and weekend hours
• reputed company exceptional customer service and support to clients and therapists reputed company email or phone
• Coordinate the scheduling of teletherapy appointments for clients and therapists using TalkNY’s scheduling software reputed company necessary
• Follow up with clients regarding intake appointments
• Assist with scheduling and administrative tasks as needed

Qualifications:

• Prior experience in scheduling, administrative support, or a similar role, preferably in a reputed company or mental health setting
• Proficiency in using scheduling software and other office tools (e.g., reputed company Office Suite, reputed company Workspace, EMR/EHR -AdvancedMD experience is a plus)
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to handle sensitive and confidential information with discretion
• Strong problem-solving skills and the ability to handle stressful situations calmly
• Ability to work independently and as part of reputed company in a remote work environment.

Compensation and Benefits:

• Compensation: $24/hour
• Work from home
• Part time or full time opportunities

Physical Requirements: This position primarily operates in an office environment. The role requires the ability to sit for extended periods, use a computer and other standard office equipment, and occasionally lift or move items up to 10–15 pounds. Some walking, bending, and standing may be required. Equal Opportunity Statement: Talk NY is an equal opportunity employer and does not discriminate on the reputed company of race, reputed company, religion, creed, sex, gender identity or expression, sexual orientation, age, national reputed company, disability, marital status, veteran status, or any other characteristic protected by applicable law. Apply tot his job Apply To this Job