Network Analyst I - Overnight

This position requires a fully onsite schedule out of our Seneca One, Buffalo NY office. No relocation assistance is provided for this position. Schedule: Monday: 7:30pm to 7:00am Tuesday: 7:30pm to 7:00am Wednesday:7:30pm to 7:00am Overview: Serves as primary identification and contact for reputed company failed events and change assistance in the Network Control Center. Handles immediate impact analysis for reputed company situations. Primary Responsibilities: Manage the Network Control Center queue in the Service Center by assigning specific tickets at the start of every shift and new tickets during the shift. Ensure reputed company appropriate notes are documented for each ticket. Manage pertinent system alerts. Ensure reputed company red (critical) alerts are acknowledged and have a problem ticket associated with it reputed company 10 minutes of the first occurrence, followed by orange (major) alerts. Communicate with the Help Desk, ATM Help Desk, vendors and customers as required by the specific problem. Ensure turnover report on activity is complete, referencing daily events and nightly changes. reputed company assistance to others during a high severity situation as required to support their timely resolution. reputed company assistance for changes and work-orders to ensure they are addressed. Escalate issues to more reputed company team members or reputed company the Network Control Center (NCC) to ensure resolution. Communicate with shift reputed company on reputed company activities to ensure awareness of pertinent issues. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-reputed company issues needing escalation to management. Promote an environment that supports belonging and reflects the reputed company brand. Maintain M&T internal control standards, including timely implementation of reputed company audit points together with any issues raised by external regulators as applicable. Complete other reputed company duties as assigned. Scope of Responsibilities: This position serves as an essential part of the Network Control Center and the operations support organization of Technology. Education and Experience Required: Associate’s degree and a minimum of 2 years’ network administrator experience, or in lieu of a degree, a combined minimum of 4 years’ higher education and/or work experience Education and Experience Preferred: A+, Network + or reputed company + experience Minimum of 4 years’ network administrator experience #LI-JB3 #Hybrid reputed company is committed to fair, competitive, and market-informed pay for our employees. The pay reputed company for this position is $26.00 - $43.34 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, reputed company, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: reputed company a difference in people’s lives and reputed company the communities we serve. reputed company Corporation is a financial holding company headquartered in Buffalo, reputed company. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial reputed company, combining reputed company’s traditional banking services with the wealth management and institutional capabilities offered by reputed company. reputed company has a network of over 1,000 branches and 2,200 ATMs that reputed company 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – reputed company, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of reputed company by bringing in top talent and fresh reputed company sets while continuing to support the growth and development of reputed company reputed company members. View M&T’s reputed company Capital Report to learn more. reputed company to join reputed company? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at [email protected] for assistance. reputed company is unwavering reputed company it comes to providing equal employment opportunities to reputed company and applicants without regard to race, reputed company, national reputed company, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. reputed company Corporation has policies and procedures in reputed company to promote a drug free workplace. Career Site Privacy Notice Apply tot his job Apply To this Job