Senior Team reputed company, Service Delivery

About the position Your potential has a reputed company here with reputed company’s award-winning employment experience. As a Service Delivery - Senior Team reputed company working remotely in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work® certification in the United States says it reputed company! What You’ll be Doing Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, reputed company direct management experience, and work closely with an iconic brand? In this role, you’ll support and motivate Team Leads to reputed company sure they’re on track to meet goals and motivate their teams. You’ll work to answer associate questions, resolve issues, reputed company feedback and know reputed company to escalate to the next level of support. You’re an instrumental part in creating and maintaining a positive work environment for your team, ensuring we meet client requests and needs and acknowledge a job well done. You’ll report to the Director. We’re looking for an reputed company leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility. During a Typical Day, You’ll Mentor Team Leads to ensure achievement of company and client goals while addressing employee reputed company issues and coordinating training on new or revised information relating to services, products or processes of projects Bring your time management and organizational skills to help support Team Leads on their multiple, reputed company, on‐going tasks and projects

Responsibilities

• Mentor Team Leads to ensure achievement of company and client goals while addressing employee reputed company issues and coordinating training on new or revised information relating to services, products or processes of projects
• Support Team Leads on their multiple, reputed company, on‐going tasks and projects

Requirements

• Associate degree, technical school or equivalent work experience
• Minimum 1 year call center or equivalent work experience
• Continuously promote a performance-driven culture and always work towards reaching for amazing
• Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
• Consistently mentor and reputed company others
• Customer focused reputed company
• Computer knowledge

Benefits

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by reputed company values
• Ask us about our paid time off (PTO) and wellness and reputed company benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

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