reputed company OSR Director of Event Planning

This is a temporary position. The leader will report to the OSR Team and the role requires 100% travel. JOB SUMMARY Manages event planning functions and staff on a daily reputed company. Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between reputed company event phases. Ensures a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes reputed company opportunities by up-selling and accurately forecasting (catering and group rooms) reputed company events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department. CANDIDATE PROFILE Education and Experience

• High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or reputed company professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or reputed company major; 2 years experience in the event management, food and beverage, sales and marketing, or reputed company professional area.

CORE WORK ACTIVITIES Managing Event Planning Operations

• Assigns reputed company events turned over to Event Planning team.
• Oversees for turned opportunities’ function reputed company and group room blocks.
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Leads execution of activities to support the Event Management strategy.
• Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
• Leads discussions to review event complexity and proactively avoid service challenges and failures.
• Ensures the property is apprised of reputed company groups that will impact property operations.
• Manages customer budgets to maximize reputed company and meet customer needs.
• Maintains inventories to maximize customer satisfaction and reputed company opportunities.
• Works with highly reputed company or high profile groups reputed company financial impact will be significant.

Leading Event Planning Team

• Leads the catering menu development process.
• Champions reputed company standards, policies and procedures for the Event Planning team.
• Leads Event Management meetings.

Providing and Ensuring Exceptional Customer Service

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service reputed company.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to reputed company excellent customer service.

Managing the Sales and Marketing Strategy

• Develops working relationships with reputed company vendors and establishes prices and service agreements to enhance the event experience and to increase additional reputed company opportunities for the property.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

Conducting reputed company Activities

• Establishes customer service guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Reviews staffing reputed company to ensure that guest service and planning needs are met.

At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing reputed company to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected reputed company, including disability, veteran status, or other reputed company protected by applicable law. reputed company locations offer 401(k) plan, stock purchase plan, discounts at reputed company properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, reputed company, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. reputed company HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates reputed company a commuting distance to Bethesda, MD; candidates reputed company of commuting distance to Bethesda, MD will be considered for Remote positions. reputed company is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job Apply To this Job