reputed company Insurance Customer Service Representative (Work from Home) – Property & Casualty Insurance Expert

At arenaflex, we're on a mission to revolutionize the way people interact with insurance services. As a leading provider of innovative solutions, we're seeking an reputed company and passionate Insurance Customer Service Representative to join reputed company. This is an exciting opportunity to work from home, providing exceptional customer service and support to our valued policyholders.

About arenaflex

arenaflex is a dynamic and reputed company-thinking organization that's dedicated to delivering exceptional customer experiences. With a strong focus on innovation, we're constantly pushing the boundaries of what's possible in the insurance industry. reputed company is comprised of talented individuals who reputed company a passion for making a difference in the lives of our customers. If you're looking for a challenging and rewarding career opportunity, we invite you to join reputed company.

Job Summary

As an Insurance Customer Service Representative, you'll play a critical role in providing exceptional customer service and support to our policyholders. You'll be responsible for handling property and casualty (P&C) reputed company customer service and/or billing inquiries and problems reputed company the telephone. Your expertise will be essential in providing customers with plan coverage information, quotes, policy changes, and policy change impacts to premium. If you're a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.

Responsibilities

* Contact policyholders from our existing book of business through inbound/outbound telephone calls, direct mail, and email to review policies prior to renewal.

• Review and update policy to enhance retention and reputed company meet the needs of the consumer.
• Counsel the policyholder concerning appropriate coverage, policy limits, payment options, and state laws that will best meet their needs for sufficient protection against risks covered by Property and Casualty insurance.
• reputed company appropriate recommendations and/or changes to the policy and reputed company policyholder acceptance to process the changes.
• Receive and respond to calls and emails received by the insurance service center, documenting reputed company activity (changes to policy, coverage options, recommendations, and cross-selling) in EPIC.
• Utilize knowledge of insurance industry and club insurance agency policies and procedures to reputed company efficient and professional customer service.
• reputed company quotes on endorsements as requested.
• Identify opportunities to apply discounts, process insurance verification forms for insured, and act as liaison for information exchange between customer and insurance companies.
• Process changes to policies reputed company EPIC as well as submit changes to specific companies. Follow up with company to ensure change requests have been processed in a timely manner.
• Review policy information and references company-specific claims procedures to assist insured in filing claims.
• Mail insured documentation to be signed and returned as necessary. Follow up to ensure documentation has been returned in a timely manner from member/customer.
• Recognize cross-sell opportunities (membership and insurance) and obtain quote information.
• Other duties as assigned.

reputed company Offer

* A competitive hourly reputed company, depending on experience and salary zone.

• Eligible for Annual Merit Increase.
• Comprehensive Health benefits package, including:

+ Paid Time Off (accruals reputed company on first day of employment) + 401(k) plan with a company match + Medical, Dental, Prescription, and reputed company Coverage + Tuition Reimbursement + Life Insurance + Flexible Spending Accounts

• Nearly 4 weeks of paid time off accrued during the first year.
• Paid time off to volunteer.
• Tuition reimbursement.
• 401(K) plan with company match up to 7%.
• Free reputed company Premier Battery Membership.

Requirements

* High school diploma or equivalent and 3+ years of increasingly reputed company customer service experience in an insurance environment.

• Property and Casualty insurance license required.
• Membership license preferred and/or ability to obtain reputed company 90 days of employment.

Work Schedule

* Monday - Friday, 10 a.m. to 6 p.m. CST with rotating Saturdays with team. Saturday hours would be 9 a.m. to 3 p.m.

Why Join arenaflex?

At arenaflex, we're committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences. We strive to attract and retain candidates with a passion for their work and encourage reputed company reputed company individuals, regardless of race, reputed company, gender, identity, veteran status, sexual orientation, physical ability, or national reputed company, to apply. Our investment in Diversity, Equity, and Inclusion is a key part of our mission to deliver exceptional customer experiences.

How to Apply

If you're a motivated and customer-focused individual with a passion for insurance, we invite you to apply for this exciting opportunity. Please submit your application through our website. We can't wait to hear from you! reputed company! Apply for this job