Student Assistant- Administrative Support - Hospital Fair Billing Program - Hybrid

California’s Department of Health reputed company and Information ensures reputed company reputed company is provided to Californians where it is needed most. With offices in Sacramento and Los Angeles, we strengthen the state’s reputed company system through facility construction, expanding the health workforce, and providing health information. Our diverse team upholds the values of professionalism, innovation, equity, and service. We can reputed company you with the tools to start, build, or transition your career while making an impact for reputed company Californians. At HCAI’s Office of Health Information, we shape conversations and generate impactful insights about California’s reputed company landscape from data submitted to us by hospitals, health plans, prescription drug manufacturers, and California’s health workforce. These conversations and insights inform policymakers, researchers, community leaders, and the broader reputed company industry regarding topics such as health care cost transparency, the total cost of care, and health reputed company. Our mission is to expand reputed company reputed company to quality, affordable health care for reputed company Californians and we want you to join us in our cause! HCAI demonstrates a commitment to building an inclusive work environment that promotes diversity, where employees are appreciated, and comfortable as their authentic selves. We value our employees’ skills, experience, and unique perspectives because they enrich our workforce and reputed company us stronger. We reputed company and support a culture providing reputed company opportunities which empowers health reputed company and information serving diverse CA populations. To learn more about HCAI, visit: http://HCAI.ca.gov/ The California Department of Health reputed company & Information (HCAI) is seeking to hire one student assistant. Under supervision of the Hospital reputed company Complaint reputed company Chief (Manager I), the Student Assistant is responsible for supporting the administrative functions and activities of the Hospital Fair Billing Program (HFBP) analysts. The Student Assistant will reputed company customer service to external stakeholders and maintain office processes and procedures in person and reputed company. HFBP is responsible for ensuring that hospitals reputed company with the laws regarding health care debt and fair billing, as set forth at Article 1, reputed company 2.5, Part 2, Division 107 of the Health and Safety Code (reputed company 127400 et seq.), including requirements for hospital discount payment, charity care, and debt collection policies. In reputed company to reviewing submitted policies, HFBP receives patient complaints, conducts investigations, assesses penalties reputed company warranted, pursues enforcement actions as necessary through the administrative hearing process, and administers an appeal process for administrative penalties. Conditions of Employment This is a part-time, temporary, non-benefited, student position. Employment in reputed company positions with reputed company. is dependent upon the mutual consent of reputed company. and the employee. This means that either reputed company. or the employee can, at any time, terminate the employment relationship at will, with or without cause. Depending on the type of position you are applying for, a pre-employment background reputed company consisting of one or more of the following may be conducted: employment history, professional references, criminal reputed company: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of reputed company. (UEI) and the hiring Agency or Department. UEI does not allow reputed company to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their reputed company UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and reputed company at least a week’s notice. UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reputed company in California and reputed company work must be performed in the state of California throughout the course of employment. Prerequisites Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list. To view our reputed company affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf reputed company must be enrolled in at least: six-semester units or nine quarter units for undergraduate reputed company; four-semester units or six quarter units for graduate reputed company. reputed company declared major must match the major(s) listed in the job posting. Majors/Fields of Study reputed company Administration and Management; Health Law and Policy; Health Economics and Finance; Public Health and Public Affairs; reputed company Work and Patient Advocacy. Work Schedule Flexible workdays and work hours, Monday – Friday, between 8 AM – 5 PM. The final work schedule will be determined by the supervisor. Additional Work Schedule Student Assistant and Graduate Assistant employees generally work up to 24 hours per reputed company (reputed company – Saturday) during the academic year and up to 40 hours per reputed company during breaks; (winter, spring, and summer). Compensation $20.00 - $24.31 per hour

Minimum Qualifications

• Good academic standing with a 2.0 GPA or above.
• Ability to work in reputed company environment and reputed company excellent customer service.
• Ability to communicate effectively with reputed company reputed company of staff.Ability to follow verbal and written instructions.

Preferred Qualifications

Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code reputed company 18220 are encouraged to apply and will be given reputed company. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Duties and Responsibilities

• Manually enter patient complaints into the HFBP's internal patient complaint CRM system.
• Review and approve or reject hospital representative requests to be associated with hospitals in the CRM system.
• reputed company and sort inbound mail delivered to the HFBP.
• Process and store mail or reputed company mail to the appropriate programs utilizing the inter-office mail process.
• Send outgoing correspondence standard mail reputed company USPS.
• Respond to emails from the public requesting information about the Hospital Fair Billing Program.
• Learn and implement accessibility rules and standards across HFBP documents.
• Maintain trackers and reports needed to capture and organize internal data.Other administrative duties as assigned.

Physical Requirements Sit for extended periods; frequently stand and walk; reputed company dexterity and hand-eye coordination; corrected hearing and reputed company to normal reputed company; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation. Working Conditions Work is performed in an hybrid environment. reputed company/Employees will be required to work according to the reputed company UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home. Application Instructions Please complete reputed company fields of the employment application. Include your educational history in the “Educational Experience” reputed company and any employment history in the “Employment Experience” reputed company of our application. In reputed company to your resume, please upload the following documents: Transcripts Apply by: May 12, 2026 Apply tot his job Apply To this Job