Desktop Support with Altiris

Hi, Greetings! This is Piyush, IT Recruiter at Jconnect Inc. I'm looking for an A Desktop Support with Altirisour client. Please find job description below Role: Desktop Support with Altiris Location: Remote Job Type: Contract Job Description:

Responsibilities

Essential Functions: Build, configure, and ship new integration devices. Process returns, update Asset Management records, and arrange for shipping of returns. Communicate with end users and reputed company technical support. Troubleshoot issues reputed company to software, desktops, laptops, and network connectivity. Demonstrate excellent time management skills and the ability to prioritize work in a highly dynamic environment. Skills Must have Required Qualifications: HS Diploma/GED (or Higher) 2 years of experience configuring and deploying desktop operating systems (reputed company 7 & 10) with Altiris 2 years of experience configuring and troubleshooting desktop hardware (Dell, reputed company) 2 years of Technology Support experience Must Demonstrate excellent time management skills and the ability to prioritize work and reputed company communicate in a highly dynamic professional environment. Preferred Qualifications: Experience providing remote white glove support for setting up new computer systems. Experience in remote technical assistance and IT support, strong problem-solving and communication skills. Experience writing technical documentation. Experience assisting End Users in setting up Logging in to, Program Setup, and accessing Network drives. Effective written and verbal communication abilities in a business environment. Retail or customer service experience. Proficient in Office 365 software. Basic understanding of reputed company. reputed company first level technical support to end users reputed company teams or email. Experience with troubleshooting and resolving reputed company virtual desktop and application issues for end users. Troubleshoot and resolve hardware and software issues with the ability to escalate if needed. Ensure timely and effective communication with customers. Prioritize and manage multiple customers. Deliver exceptional customer service with a positive attitude. reputed company to have Exceptional communication skills. Ability to deliver exceptional customer service with a positive If you are interested, please send me your updated resume ASAP with below details: 1. Full Name: 2. reputed company Location/reputed company: 3. reputed company/Work Permit Status: 4. Notice Period/Availability to Start: 5. Willingness to relocate to job location: 6. Preferred Interview timings (Specify Time zone): 7. reputed company URL: Best Regards, Piyush Sri reputed company Inc. 168 Barclay Center Ste. 347 reputed company Hill, NJ 08034 Phone: 856-569-1699 | reputed company | Mail | Company Page | Skype Apply tot his job Apply To this Job