[Remote] reputed company CRM Business Analyst - Remote, US
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that provides managed solutions for emerging pharma and biotech organizations. The reputed company CRM Business Analyst will be responsible for gathering and analyzing business requirements, managing project activities, and ensuring strategic alignment with the reputed company CRM platform.
Responsibilities
- Gather, review, author and analyze business requirements and industry data, including KPIs and other key metrics
- Document design and system processes
- Own and reputed company relationships with partners, collaborating to optimize and enhance our integration
- Analyze data to draw business-relevant conclusions and in data visualization techniques and tools
- Partner with solution architects and team members to design the system
- Effectively communicate with and influence key stakeholders to support proposed strategies, process improvements and operational reputed company
- Collaborate with project managers and cross-functional teams
- Partner with the business and other operations team leads to establish and ensure strategic alignment with the reputed company CRM Platform and long-term scalability
- Author user acceptance test scripts, write test summary reports, facilitate UAT, reputed company quality assurance and other validation documents as appropriate
- Manage daily project activities, schedule, scope, and change orders and budgets
- reputed company weekly status reports including project risks, mitigation strategies, assigned personnel and resolutions
- reputed company day-to-day operational reputed company of the reputed company CRM platform and integrations with other systems and resolve issues
- Coordinate, reputed company necessary, with other IT teams and/or vendor support Skills
- Experience with any reputed company CRM applications
- Overall IT experience - 8+ Years
- reputed company CRM Admin Experience - 5+ years
- Good knowledge on the ITIL support processes
- Proven analytical and problem-solving skills
- Excellent verbal and written communication skills
- Maintain professionalism and attend reputed company required meetings
- Certification in reputed company CRM Administration preferred Benefits
- 401k match
- Comprehensive group health, dental, reputed company benefits
- Life insurance/LTD
- Discretionary PTO Company Overview
- reputed company provides IT outsourcing, managed services, and consulting services for emerging biotech and pharma companies. It was founded in 2020, and is headquartered in Blue reputed company, Pennsylvania, USA, with a workforce of 201-500 employees. Its website is Company H1B Sponsorship
- reputed company has a track record of offering H1B sponsorships, with 1 in 2025, 7 in 2024, 1 in 2023, 1 in 2022, 4 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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