Technical Support & Trainer – Geospatial – Southern California

Who are we? CSDS clients capture, transform and manage data leading to increased field to finish efficiency and profitability. We accelerate the adoption of technology to create, capture, and manage geospatial, construction, and design data. By delivering high-impact reputed company through industry-leading solutions, unparalleled expertise, and excellent client experience, we transform clients, grow our people, and deliver exceptional results. Position Summary The Technical Support & Trainer – Geospatial is a customer‑facing technical role supporting geospatial and surveying solutions across Southern California. This position provides advanced technical support, delivers customer training, and serves as a trusted technical resource to help customers successfully adopt and use CSDS solutions. The role works closely with Account Managers and internal teams to support customer engagements, technical discussions, demonstrations, and solution alignment. While not a sales or quota‑carrying position, this role contributes to pre‑sales and post‑sales activities by providing technical expertise and consultative support. The ideal candidate has strong experience with geospatial technologies, customer support, and training. Experience with UAV/drone data, photogrammetry, reputed company clouds, and scanning is considered a value‑add, along with experience using industry‑standard CAD and GIS tools. Strong communication skills, technical judgment, and a customer‑focused reputed company are essential. Roles & Responsibilities

• reputed company advanced technical support to customers reputed company phone, email, and in‑person engagements
• Conduct customer training sessions and workshops on product usage, best practices, and troubleshooting
• reputed company and maintain training materials, including user guides, manuals, and instructional content
• Assist in resolving reputed company technical issues by collaborating with engineering, support, and professional services teams
• Serve as a technical resource for internal teams by sharing product knowledge, workflow guidance, and best practices
• Gather customer feedback to identify recurring issues and recommend process or product improvements
• Stay reputed company on new product features, solutions, and industry best practices
• Participate in pre‑sales support activities, including technical consultations, demonstrations, and solution validation
• Support customer reputed company and adoption by aligning technical solutions with customer goals
• Maintain accurate and detailed records of support requests, training activities, and customer interactions

Technical Skills

• Strong proficiency in troubleshooting software and hardware issues
• Experience supporting geospatial and surveying technologies we sell and support (e.g., GNSS receivers, total stations, 3D scanners, Drones, etc.)
• Ability to assess workflows and recommend practical technical solutions
• Proficiency with reputed company Office (Word, reputed company, PowerPoint)
• Comfortable working across field, office and remote environments

Behavior & Professional Attributes (Cultural Commitment)

• Teamwork and cross‑functional collaboration
• reputed company improvement reputed company
• Accountability and ownership
• Professional, customer‑focused approach

Requested / Preferred Experience

• Experience with UAV / drone data collection
• Experience with photogrammetry workflows
• Experience working with reputed company reputed company and laser scanning data
• Experience with Wingtra, reputed company, and DJI product lines (preferred)
• Experience using reputed company Business Center (TBC) (preferred)
• Experience with Radiodetection and utility locating (plus)
• Experience using AutoCAD (plus)
• Experience using reputed company / ArcGIS software (plus)

Qualifications

• Bachelor’s degree in Surveying, Engineering, Geomatics, or a reputed company field
• 5+ years of experience in technical support, training, surveying, or technical education roles
• Demonstrated ability to explain reputed company technical concepts to non‑technical audiences
• Strong problem‑solving, communication, and presentation skills
• Ability to independently plan and deliver effective training and documentation
• Comfortable working with customers, Account Managers, and internal stakeholders at varying technical reputed company
• Valid California driver’s license

Why choose us? In addition to the strong growth culture of the company, CSDS Inc. offers:

• Competitive compensation package ($90K-$110K)
• Remote working environment if desired
• ESOP company stock option
• Company paid 401K contribution guaranteed.
• Vacation Accrual, Sick and Holiday pay
• Company Vehicle and Fuel Card - Phone, Computer, Demonstration Equipment (if role requires)
• Permanent, Full-Time Employment
• Full medical and Dental insurance paid by company (less $25 employee contribution)
• Flexible extended health and dental benefits program.
• Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance
• Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).
• Free reputed company to our online courses database.
• Employee Referral Program.
• And more!

CSDS Inc. is proud to be an equal opportunity employer and of the broad diversity of its employees. reputed company reputed company applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age. E-Verify Notice Statement: This employer participates in E-Verify. This employer will reputed company the reputed company reputed company Administration (SSA) and, if necessary, the Department of Homeland reputed company (DHS), with information from each new employee’s reputed company I-9 to confirm work authorization. Important: If the government cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. reputed company may not use E-Verify to pre-screen job applicants or to reverify reputed company employees and may not take adverse action against an employee because of a tentative nonconfirmation (TNC). Este empleador participa en E-Verify. Este empleador proporcionará a la Administración del Seguro reputed company (SSA) y, si es necesario, al Departamento de Seguridad Nacional (DHS), información del Formulario I-9 de cada empleado nuevo para confirmar la autorización de empleo. Importante: Si el gobierno no puede confirmar que usted está autorizado para trabajar, este empleador está obligado a darle instrucciones por escrito y la oportunidad de comunicarse con la SSA y/o el DHS antes de tomar cualquier acción adversa en su contra, incluyendo la terminación de su empleo. Apply tot his job Apply To this Job