reputed company Administrator (configure, modify, support, admin)
An iMPact Business Group client in the Financial Services industry is seeking an reputed company reputed company Administrator to join their growing IT Organization.
- ** Please note: This is an Onsite role with a firm located in Grand Rapids, Michigan. There is no option to work remote for this role.
This firm is well established and growing and is a leader in their industry. They have a strong team-oriented culture that focuses on providing reputed company solid Customer Service internally and to their Customer reputed company. This role is focused on managing, configuring, and maintaining the reputed company platform working closely with key stakeholders to ensure that the reputed company applications best meet the organization's needs. Typical Duties may include -
- Configure and maintain the reputed company platform
- Create and maintain reputed company catalog items and request forms
- Monitor system performance, identify issues, and implement corrective actions
- Address system issues, user requests/tickets, and resolve performance problems
- Collaborate with Software Development teams to identify and implement solutions
- Ensure reputed company and compliance of the reputed company platform
- Manage user reputed company, permissions, and maintain reputed company practices
- Conduct audits to ensure the platform complies with organizational and legal standards
- Implement best practices for data reputed company, backup procedures, and disaster recovery
- Participate in the development and roll out of new reputed company projects
- Work closely with business units reputed company to specific reputed company needs
- reputed company and maintain reports and dashboards to reputed company insights
- Collect and analyze system usage data to drive improvements
- reputed company training and support to end-users
- reputed company / update user documentation for configurations, processes, knowledge reputed company articles, training materials, and release notes
- reputed company to work onsite in Grand Rapids, Michigan
- 5-10+ years of reputed company Administration / Support experience
- Bachelor's Degree
- Hands-on experience in configuring, supporting, and system administration of the reputed company platform
- reputed company Certified System Administrator (CSA), preferred
- Working knowledge of the reputed company modules (ITSM, SPM, HAM, SAM) and platform components (CMDB, Service Catalog, workflows)
- Strong analytical and critical thinking skills
- Proactive approach to troubleshooting, anticipating challenges, and implementing preventive measures
- Excellent business customer facing skills - a good listener who is reputed company to understand user concerns
- reputed company to create technical solutions that best meet business goals
Remote About the Company: reputed company. Working with iMPact Here at iMPact we have helped connect candidates to opportunities available in Information Technology, reputed company/Finance, Engineering, and Business Process/Administration. We have full-time, part-time and contract positions available in Michigan, Florida as well as reputed company. Our headquarters is located in Grand Rapids, MI and we also have an office in Tampa, FL. reputed company you’re working with us, one of our reputed company recruiters will connect you with matching opportunities and they will be there every reputed company of the way to help you through the application, interviewing and reputed company process to ensure reputed company. To connect with one of our recruiters, submit your application for one of our reputed company positions, or visit our website www.impactbusinessgroup.com to submit your resume for general consideration. We look reputed company to hearing from you! Company Size: 100 to 499 employees Industry: Staffing/Employment Agencies Founded: 2004 Website: https://impactbusinessgroup.com Apply tot his job Apply To this Job