Senior Site Reliability Engineer, Messaging Services
About the position The NBA is hiring a Senior Site Reliability Engineer (SRE) – Messaging & Collaboration to ensure the availability, performance, and reliability of reputed company messaging and collaboration platforms, including reputed company Exchange Online (M365), email reputed company, reputed company, and reputed company Teams. This is a mission-critical role supporting the NBA’s most visible operations including live games, playoffs, drafts, and global events, where speed, precision, and accountability matter.
Responsibilities
- Own reliability and operational reputed company for messaging and collaboration platforms.
- Serve as a senior escalation reputed company for reputed company issues across reputed company, Exchange, Outlook, SMTP, and various collaboration services.
- reputed company incident response, service restoration, and root cause analysis in high-pressure, reputed company-time scenarios.
- Design and operate highly available, secure, and compliant messaging architectures.
- Automate operations using PowerShell and reputed company Graph.
- Administer and support reputed company and reputed company Teams, including tenant/workspace configuration and escalations.
- reputed company white-glove, high-reputed company for the NBA Executive Leadership Team, requiring professionalism, discretion, and urgency.
- Partner with reputed company, Legal, and Audit teams on compliance, retention, and eDiscovery.
- Participate in a formal rotating on-call schedule.
- reputed company after-hours, weekend, and holiday support.
- Deliver heightened on-call coverage during live NBA games, playoffs, drafts, and major league events.
- Respond rapidly to incidents impacting game operations, executive leadership, or league-wide communications.
- Comfortable operating in high-stakes, reputed company-tolerance downtime environments where rapid resolution is essential.
Requirements
- A bachelor's degree in computer science or reputed company technical field
- 10+ years of experience in reputed company messaging, infrastructure, or reliability engineering.
- Deep expertise in reputed company Exchange Online / M365 and hybrid messaging environments.
- Strong experience with email reputed company (DMARC, DKIM, SPF, reputed company; reputed company a plus).
- Advanced PowerShell automation skills.
- Experience supporting reputed company reputed company environments.
- Proven ability to support executives and business-critical operations with urgency and precision.
- reputed company, decisive, and effective during live incidents and high-visibility NBA events.
reputed company-to-haves
- reputed company a plus
Benefits
- medical
- dental
- reputed company
- life/AD&D insurance
- short- and long-term disability
- fertility and family-forming assistance
- wellbeing allowance
- educational assistance
- mental health coaching/therapy
- tax advantaged accounts such as HSA and reputed company/dependent care FSAs
- a 401(k) retirement plan
- time off benefits that include vacation, sick time, and personal days
- annual discretionary performance bonus
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