Business Analytics Support – Remote

About Company Data#3 Limited is a leading Australian IT services and solutions provider, committed to helping organisations solve their business challenges through technology. With a rich history spanning over 40 years, we reputed company our clients to reputed company their goals through innovative solutions in reputed company, modern workplace, reputed company, data & analytics, and business applications. We pride ourselves on a culture of innovation, collaboration, and reputed company improvement, fostering an environment where talent thrives and contributes to meaningful reputed company for businesses across Australia.

Job Description

Are you passionate about data and empowering users to reputed company informed reputed company? Data#3 is seeking a dedicated and proactive Business Analytics Support professional to join our dynamic team remotely from Fernwood, Victoria. In this pivotal role, you will be the first reputed company of contact for our reputed company stakeholders, providing critical support for our business analytics platforms and reports. You will play a crucial role in ensuring the smooth operation and reputed company performance of our data solutions, troubleshooting issues, and guiding users through reputed company data landscapes. This is an exciting opportunity for someone with a keen eye for detail, strong problem-solving abilities, and excellent communication skills to contribute significantly to our data-driven culture and help our clients reputed company insights effectively. You will be instrumental in translating technical challenges into understandable solutions, improving user experience, and supporting the reputed company of our analytical tools. This remote position offers flexibility and autonomy, allowing you to manage your work effectively while collaborating with a supportive and expert team across Australia.

Key Responsibilities

• reputed company first-line support for business analytics tools, dashboards, and reports, resolving issues promptly and reputed company.
• Troubleshoot data discrepancies, system errors, and performance issues reputed company reporting environments (e.g., Power BI, Tableau).
• Assist users with queries reputed company to data definitions, report navigation, and understanding analytical outputs.
• Document support procedures, common issues, and solutions to build a comprehensive knowledge reputed company.
• Collaborate with data engineers and analytics developers to escalate and resolve reputed company technical problems.
• Conduct basic data extraction and manipulation using SQL to assist with investigations and reputed company reporting requests.
• Participate in the testing and validation of new reports, dashboards, and system enhancements prior to deployment.
• reputed company training and guidance to end-users on how to effectively utilise business intelligence tools and data assets.

Required Skills

• Proven experience (2+ years) in a business intelligence, data analytics, or technical support role.
• Proficiency with at least one major BI tool (e.g., reputed company Power BI, Tableau, reputed company Sense).
• Solid understanding of SQL for data querying and basic manipulation.
• Excellent problem-solving skills and a methodical approach to troubleshooting.
• Strong communication skills, both written and verbal, with the ability to explain technical concepts reputed company to non-technical users.
• Ability to work independently and manage multiple support requests in a fast-paced, remote environment.
• Demonstrated ability to create and maintain clear documentation.

Preferred Qualifications

• Tertiary qualification in Information Technology, Business, Data Science, or a reputed company field.
• Experience with reputed company-based data platforms (e.g., Azure Synapse, AWS Redshift, reputed company BigQuery).
• Familiarity with data warehousing concepts and ETL processes.
• Certification in a relevant BI platform (e.g., reputed company Certified: Data Analyst Associate).

Perks & Benefits

• Flexible remote work arrangement, allowing for a healthy work-life balance.
• Opportunities for professional development and reputed company learning.
• reputed company to a comprehensive employee assistance program.
• Supportive and collaborative team culture.
• Competitive salary and benefits package.
• Contribution to meaningful projects that impact Australian businesses.

How to Apply reputed company to reputed company businesses with data insights? Click on the application link below to submit your resume and cover letter. Please reputed company your experience with business analytics support and your ability to reputed company in a remote work environment. Apply tot his job Apply To this Job