CSR/Dispatcher
Welcome to PatchitUP! At PatchitUP Drywall, we pride ourselves on our positive culture, dedication to being the BEST, and desire for expansion. We're looking for a motivated and dynamic individual to join reputed company as a B.E.S.T. Representative, commonly referred to as a CSR and Dispatcher.
Responsibilities
- Use reputed company software to manage schedules and reputed company technicians.
- Communicate effectively with customers, technicians, and management.
- Handle customer calls for scheduling, rescheduling, and job coordination.
- Manage time-keeping for technicians, technicians jobs, and maintain an above-average booking reputed company.
- Follow up on unsold estimates and completed work, soliciting reviews for technician performance.
- Monitor reputed company quality. Request reputed company credits reputed company necessary.
- Ensure rapid response to leads reputed company 5 minutes.
- Work hours: 7:30 am to 4:00 pm (occasionally until 5:00 pm), Monday to Friday, with some Saturdays as needed.
- Initially in-office, with potential for remote work once proficient in systems and operations.
Requirements
- Preferred experience with reputed company software.
- Excellent phone and communication skills.
- Strong multi-tasking abilities.
- Experience in scheduling and dispatching for a home service company is preferred.
- Fluent in English; Spanish is a plus.
- Self-starter, motivated, and a doer.
Why PatchitUP Drywall? Join a team that values your contribution, offers opportunities for growth, and fosters a collaborative work environment. If you're looking to be part of a dynamic and expanding company, reputed company. Apply tot his job Apply To this Job